Principal Technical Sales & Consulting

buscojobs España; Cantabria; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

A leading technology company in the travel industry seeks a Principal Technical Sales & Consulting Specialist. This role involves consulting with agency customers on product upgrades and technology integrations, requiring strong leadership and technical expertise. The ideal candidate will have a deep understanding of the travel ecosystem and proven experience in customer-facing roles, ensuring effective solutions that drive business objectives.

Formación

• Deep understanding of the travel industry and ecosystem challenges.
• Proven technical experience in customer-facing roles.
• Familiarity with Service-Oriented Architecture and Web Services.

Responsabilidades

• Map customer needs to Sabre solutions and lead technical presentations.
• Own the end-to-end technical integration consulting processes.
• Advocate for customers by resolving complex technical issues.

Conocimientos

Communication

Leadership

Analytical Skills

Problem Solving

Customer Service

Educación

Minimum 2 years of relevant work experience

Herramientas

GDS products

SOAP

REST

JSON

XML

Descripción del empleo

Principal Technical Sales & Consulting page is loaded

Principal Technical Sales & Consulting Apply locations: Spain, Remote; Time type: Full time; Posted on: Posted Today; Job requisition id: JR103395

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global solutions that address the biggest opportunities and solve complex challenges in travel.

Positioned at the heart of travel, we shape the future by offering innovative advancements that foster a more connected and seamless ecosystem, powering mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and other solutions.

Simply put, we connect people with moments that matter.

Our team seeks an experienced Principal Technical Sales & Consulting Specialist to join our Professional Services and Consulting Services team. This high-impact role involves consulting with agency customers on product upgrades, implementation, and technology integrations, and developing strategic directions for one of the leading global travel technology companies.

Role and Responsibilities :

1. Map customer needs to Sabre solutions, generating differentiated value and opportunities for value exchange.
2. Lead technical presentations, product demonstrations, and workshops to showcase Sabre products and APIs aligned with customer needs.
3. Act as the voice of the customer by collaborating internally with sales and product teams to propose solution changes that increase efficiency or adoption.
4. Own the end-to-end technical integration consulting processes, engaging other experts as needed, and support structuring Web-Service payloads in XML during new customer integrations.
5. Advocate for customers by resolving complex technical issues affecting Sabre product implementation, operation, and utilization, and advise on best practices to maximize benefits.

Qualifications and Education Requirements

1. Deep understanding of the travel industry, ecosystem challenges, especially regarding fragmentation of air content suppliers, content types, and distribution models.
2. Strong collaborative leadership skills with customers and internal teams to achieve technical and business objectives.
3. Awareness of cost, financial, and budget impacts of decisions, with the ability to recommend appropriate solutions considering the overall customer deal.
4. Excellent communication skills and assertiveness to confidently recommend technical solutions to high-level decision-makers.
5. Innovative thinking with the ability to approach situations from multiple perspectives and communicate effectively across diverse groups and cultures.
6. Proven technical experience in customer-facing roles, especially in defining and implementing solutions in an ecommerce environment; knowledge of GDS and travel APIs is a plus.
7. Proficiency with GDS products and hands-on experience.
8. Ability to analyze system needs and facilitate system development, process analysis, design, and re-engineering for Sabre solutions integration.
9. Familiarity with Service-Oriented Architecture, Web Services, SOAP, REST, and experience with Web2.0 technologies like JSON, XML, and Web Scripting languages.
10. Experience with Sabre APIs using tools such as Soap or Postman.
11. Previous development experience is advantageous.
12. Native language and culture preferred.
13. Minimum 2 years of relevant work experience.

Additional Skills

• Excellent customer service and communication skills.
• Attention to detail and multitasking ability to support multiple customers.
• Experience in an Online Travel Agency or eCommerce environment.

We will carefully review your application against the role criteria. Only candidates meeting the minimum requirements will proceed in the selection process.

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