Principal Technical Pre-Sales Architect, Agentforce

Salesforce, Inc..; Barcelona; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as an Agentforce Technical Pre-Sales Architect, where you will leverage your expertise in AI and CRM to drive customer success. In this dynamic role, you will work closely with diverse teams to create innovative solutions that enhance customer experiences. Your ability to communicate complex ideas and lead technical discussions will be crucial as you guide clients through the adoption of cutting-edge technologies. If you are passionate about AI and enjoy collaborating to solve real-world problems, this opportunity offers a platform to make a significant impact in a rapidly evolving industry.

Servicios

Health Insurance

Flexible Working Hours

Professional Development Opportunities

Remote Work Options

Team Building Activities

Formación

• Several years in solutions engineering, architecture, or technical consulting.
• Experience with machine learning concepts and ability to communicate value.

Responsabilidades

• Research customer challenges and architect innovative AI/ML solutions.
• Lead workshops to help customers understand AI opportunities.

Conocimientos

AI / ML Expertise

CRM Knowledge

Excellent Communication

Problem-Solving

Curiosity & Continuous Learning

Educación

Bachelor's Degree in Computer Science or related field

Advanced AI/ML Certifications

Herramientas

Salesforce CRM

REST APIs

AWS

Azure

Google Cloud Platform

TensorFlow

PyTorch

Descripción del empleo

Agentforce is Salesforce’s newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our Agentforce specialist team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting-edge solutions that deliver real business value. This innovative group partners closely with our Product, Product Marketing, Enablement, Customer Success, and Partner Ecosystem to drive growth and adoption of Agentforce.

Role Description

As an Agentforce Technical Pre-Sales Architect , you’ll act as a trusted advisor to our customers, guiding them through the emerging AI solutions and ensuring they realize the full value of the platform. You’ll combine deep technical domain expertise in AI / ML, data infrastructure, and CRM with strong presentation and solutioning skills. Working side by side with our Account Executives, Solutions Engineers, Product, and Product Marketing teams, you will :

Provide technical leadership during pre-sales by assessing customer use cases, recommending optimal solutions, and shaping the overall technical vision for Agentforce within their ecosystem.

Champion standard methodologies around AI / ML (including agent-based models, predictive, and generative AI), data pipelines, and the Salesforce platform to drive innovation and customer adoption.

Create and deliver relevant content—demos, videos, whitepapers, enablement sessions—to both internal and external audiences, establishing yourself as a leader with vision for Agentforce.

If you are naturally curious about AI, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!

Responsibilities

Tackle Sophisticated Problems : Research customer challenges, architect innovative AI / ML solutions, and drive key technical decisions.

Drive Adoption & Value : Facilitate partner alignment on high-impact use cases that leverage AI, data pipelines, and Agentforce.

Showcase Real-World Solutions : Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use.

Facilitate Workshops & Education : Lead whiteboarding sessions, training, and hands-on workshops to help customers and internal teams understand AI opportunities and challenges.

Develop Cross-Platform Solutions : Integrate data cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.

Lead Technical Thought Leadership : Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.

Requirements

Technical Pre-Sales / Consulting : Several years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.

AI & ML Expertise : Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.

CRM & Data Knowledge : Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.

REST APIs & SDKs : Proven track record to leverage APIs and SDKs to build robust, scalable solutions.

Excellent Communication : Strong presentation skills; adept at explaining sophisticated ideas and guiding partners toward impactful solutions.

Curiosity & Continuous Learning : Passion for exploring emerging AI research, frameworks, sharing insights, and experimenting with innovative technologies. Actively stays up to date on new LLM models and agentic approaches , experimenting with prompt engineering to drive innovation.

Preferred Requirements

Agentforce or Salesforce CRM : Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Heroku).

Data & Cloud Platforms : Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP).

Advanced AI / ML : Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms (e.g., Google Vertex AI , AWS Sagemaker ). Hands-on work with Generative AI , Large Language Models (LLMs) , agent-based frameworks , and prompt engineering .