Presales Solutions Architect - (Servicedesk, Fieldservice, End-user-support, Managed service).

JR Spain; Vitoria; Híbrido; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

JR Spain is seeking a Presales Solutions Architect to drive client engagement and optimize technology solutions. Candidates should have substantial experience in End User Managed Services and a relevant degree. The role offers flexible remote working options, a permanent contract, comprehensive training, and various employee benefits.

Servicios

Remote working with ad hoc business travel

Free parking and garage

Employee and Family Welfare Assistance Program

Tailor-made career plan

Flexible remuneration plan

Home office allowance

Continuous training opportunities

Formación

• 8-10 years’ experience in End User Managed Services/Digital Workplace Services.
• Strong English language skills; German is beneficial.
• Experience in pre-sales solution design and proposal development.

Responsabilidades

• Analyze client business processes and assist with RFPs and RFIs.
• Lead architectural solution reviews and client-facing technical interactions.
• Collaborate with product development to enhance product features.

Conocimientos

Analytical skills

Communication skills

Problem-solving skills

Client interaction

Educación

Bachelor’s degree in business, finance, or technology

Descripción del empleo

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Presales Solutions Architect - (Servicedesk, Fieldservice, End-user-support, Managed service)., vitoria gasteiz

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Client:

Unisys

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7733776614374244352324620

Job Views:

4

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

What Success Looks Like In This Role

Key Responsibilities

• Analyzes detailed client business process, software, application, information technology outsourcing and/or infrastructure requirements, assisting with RFP, RFI and associated processes.
• Leads or supports architectural and/or solution reviews.
• Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
• Applies client understanding to propose and sell new products and services.
• Leads client-facing technical interactions, gathering data, feedback and input on solution requirements, challenges and opportunities.
• Collaborates cross-functionally, including with product development and engineering, to address client needs and enhance product features.
• Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
• Leads innovation workshops and breakthrough initiatives with key clients.

Key Qualifications

• Bachelor’s degree, in business, finance, or technology or equivalent
• Strong English language skills, German would be seen as very beneficial
• 8 to 10 years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration), pre-sales solution architect preferred.
• Has a good understanding of competitive landscape, products and/or services
• Excellent communication, analytical and troubleshooting skills
• Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
• Experience developing cost/benefit analysis and determining the risk associated with a given solution

What do we offer?

• Remote working with ad hoc business travel
• Permanent contract.
• Free parking and garage
• Employee and Family Welfare and Assistance Program
• International and diverse environment with global opportunities.
• Tailor-made career plan, oriented to growth and continuous learning.
• Continuous training, both technical and skills-based (English classes, interpersonal skills courses, etc.).
• Dynamic projects with large clients in the aeronautical sector.
• Interesting flexible remuneration plan: life insurance, medical insurance, childcare tickets, restaurant tickets, transport tickets...
• Home office allowance
• Last and foremost, a great team, also a lot of learning and training opportunities

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.