Presales Solutions Architect - (Servicedesk, Fieldservice, End-user-support, Managed service).

JR Spain; Valencia; Híbrido; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

A leading global organization is seeking a presales solution architect based in Valencia. The role involves providing architectural services for complex client needs, analyzing business processes, and collaborating cross-functionally. Candidates should have a Bachelor’s degree in a relevant field, strong English skills, and extensive experience in End User Managed Services. The position offers a permanent contract, remote working options, and continuous training opportunities, along with a flexible remuneration plan including various benefits.

Servicios

Permanent contract

Free parking and garage

Employee and Family Welfare Program

Tailor-made career plan

Flexible remuneration plan

Home office allowance

Formación

• 8 to 10 years’ experience in End User Managed Services.
• Experience in pre-sales solution design for end user services.
• Understanding of competitive landscape and proposal development.

Responsabilidades

• Provides presales solution architecture services for larger clients.
• Leads innovation workshops and client-facing technical interactions.
• Collaborates with cross-functional teams to address client needs.

Conocimientos

Strong English language skills

Good communication skills

Analytical skills

Troubleshooting skills

Educación

Bachelor’s degree in business, finance, or technology

Descripción del empleo

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Client:

Unisys

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

189974343608120115232460

Job Views:

2

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

What Success Looks Like In This Role

Key Responsibilities

• Provides presales solution architecture services for larger, more complex clients.
• Analyzes detailed client business process, software, application, information technology outsourcing and/or infrastructure requirements, assisting with RFP, RFI and associated processes.
• Leads or supports architectural and/or solution reviews.
• Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
• Applies client understanding to propose and sell new products and services.
• Leads client-facing technical interactions, gathering data, feedback and input on solution requirements, challenges and opportunities.
• Collaborates cross-functionally, including with product development and engineering, to address client needs and enhance product features.
• Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
• Leads innovation workshops and breakthrough initiatives with key clients.

Key Qualifications

• Bachelor’s degree, in business, finance, or technology or equivalent
• Strong English language skills, German would be seen as very beneficial
• 8 to 10 years’ experience in End User Managed Services/ Digital Workplace Services (e.g., End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration), pre-sales solution architect preferred.
• Good understanding of competitive landscape, products and/or services
• Excellent communication, analytical and troubleshooting skills
• Experience in pre-sales solution design for end user services, proposal development, design review & trade-off decisions, winning theme development, and presentation skills
• Experience developing cost/benefit analysis and assessing risks associated with solutions

What do we offer?

• Remote working with ad hoc business travel
• Permanent contract
• Free parking and garage
• Employee and Family Welfare and Assistance Program
• International and diverse environment with global opportunities
• Tailor-made career plan, oriented to growth and continuous learning
• Continuous technical and skills training (English classes, interpersonal skills courses, etc.)
• Dynamic projects with large clients in the aeronautical sector
• Flexible remuneration plan: life insurance, medical insurance, childcare tickets, restaurant tickets, transport tickets
• Home office allowance
• A great team with learning and training opportunities

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.