Presales Solutions Architect - (Servicedesk, Fieldservice, End-user-support, Managed service).

Unisys; Madrid; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A leading technology company seeks a Solution Architect to analyze and propose solutions for client needs in a remote working environment. The role involves extensive collaboration across teams and requires significant experience in Managed Services. Candidates must possess strong communication and analytical skills, with opportunities for continuous growth and training.

Servicios

Remote working with ad hoc business travel

Permanent contract

Free parking and garage

Employee and Family Welfare and Assistance Program

Tailor-made career plan

Continuous training programs

Flexible remuneration plan

Home office allowance

Formación

• 8 to 10 years’ experience in End User Managed Services / Digital Workplace Services preferred.
• Strong English language skills, German is beneficial.
• Experience in pre-sales solution design and proposal development.

Responsabilidades

• Analyze client business process and technology requirements.
• Lead architectural and solution reviews.
• Collaborate with product development to enhance features.

Conocimientos

Communication

Analytical

Troubleshooting

Collaboration

Educación

Bachelor’s degree in business, finance, or technology

Descripción del empleo

• Analyzes detailed client business process, software, application, information technology outsourcing and / or infrastructure requirements, assisting with RFP, RFI and associated processes.
• Leads or supports architectural and / or solution reviews.
• Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
• Applies client understanding to propose and sell new products and services.
• Leads client-facing technical interactions, gathering data, feedback and input on solution requirements, challenges and opportunities.
• Collaborates cross-functionally, including with product development and engineering, to address client needs and enhance product features.
• Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
• Leads innovation workshops and breakthrough initiatives with key clients.

Key Qualifications

• Bachelor’s degree, in business, finance, or technology or equivalent
• Strong English language skills, German would be seen as very beneficial
• 8 to 10 years’ experience in End User Managed Services / Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration), pre-sales solution architect preferred.
• Has a good understanding of competitive landscape, products and / or services
• Excellent communication, analytical and troubleshooting skills
• Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
• Experience developing cost / benefit analysis and determining the risk associated with a given solution

What do we offer?

• Remote working with ad hoc business travel
• Permanent contract.
• Free parking and garage
• Employee and Family Welfare and Assistance Program
• International and diverse environment with global opportunities.
• Tailor-made career plan, oriented to growth and continuous learning.
• Continuous training, both technical and skills-based (English classes, interpersonal skills courses, etc.).
• Dynamic projects with large clients in the aeronautical sector.
• Interesting flexible remuneration plan : life insurance, medical insurance, childcare tickets, restaurant tickets, transport tickets...
• Home office allowance
• Last and foremost, a great team, also a lot of learning and training opportunities

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Solution Architect • Madrid, Community of Madrid, Spain