Presales - France

Loyal Guru; Barcelona; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Reduced Friday hours

Birthday day off

25 vacation days

Training budget

Language courses

Career path

Job summary

Loyal Guru is seeking a Presales / Sales Engineer in Barcelona to support account executives, design tailored solutions, and deliver compelling demonstrations of our SaaS platform. You will collaborate with product and customer success teams to ensure customer goals are met and value is demonstrated throughout the sales cycle.

The role requires 3+ years in pre-sales, strong technical communication, and bilingual proficiency in French and Spanish, with opportunities for growth into customer

Qualifications

• +3 years of pre-sales / sales engineering experience selling complex, technical products.
• Technical sales/support experience with SaaS solutions and APIs.
• Outstanding communication, able to convey technical concepts clearly.
• Hands-on, high-energy, creative problem solver.
• Experience owning projects end to end with cross-functional coordination.
• Native French and advanced Spanish are mandatory.
• University degree in CS/Engineering/Math or equivalent.
• AI-assisted presales workflows using GenAI platforms for RFI/RFP responses.

Responsibilities

• Work with the Sales Team to identify customer goals and craft value propositions around the product.
• Understand customer technology to design customized solutions.
• Develop customized presentations and demos to prove product value.
• Coordinate RFIs, RFPs, and POCs.
• Interact with product and customer success teams to communicate new features.
• Deliver customer-tailored product presentations and demos.

Skills

Pre-sales experience

SaaS/API sales

Communication skills

Problem solving

Project ownership

GenAI workflows

French language

Spanish language

Education

CS/Engineering/Math degree

Equivalent experience

Job description

About Us

At Loyal Guru, we help enterprise retailers, grocers, and financial institutions unlock the power of customer loyalty. Our SaaS platform empowers brands to increase repeat purchase revenue, reduce churn, and deliver personalized experiences that drive long-term growth. We are in a strong scale-up phase, rapidly expanding across Europe and Latin America, and we are looking for talented individuals to help us continue this journey.

About the Role

The Presales / Sales Engineer provides additional support to account executives and conducts demonstrations for strategic purposes. Working alongside Product you’ll be participating in different stages of the sales process providing technical and functional support to enable sales and help our customers find the best solution for their business goals.

Your Responsibilities

• Work with the Sales Team to identify our customer business goals and help on the creation of a value proposition around our product that addresses them.

• Understand our customer's technology to design and recommend customized solutions for the best set-up.

• Develop customized presentations and demos to prove the product’s value.

• Responsible for coordination Request for Information (RFI), Request for Proposal (RFP), and Proof of Concepts (POC).

• Be in constant interaction with the product and customer success team and communicate new functionalities to the sales team.

• Deliver Customer-tailored product presentations and demos to prove the product’s value.

What we're looking for in you

• +3 years of pre-sales / sales engineering experience selling complex, technical products.

• Technical sales/support experience with SaaS software solutions, APIs, etc

• Outstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understand

• Hands-on, high-energy, passionate, and creative problem solver

• Demonstrated experience in owning projects end to end that involves coordinating many resources and teams.

• Native in French & Advanced Spanish are mandatory

• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.

• AI-Assisted presales Workflows: Hands-on experience with GenAI frameworks . Use AI tools for automated RFP/RFI responses (via platforms like Claude and Gemini) and dynamic meeting preparation

Extra points to shine

Deep previous experience working directly with Retail, Grocery (GDO), or Banking clients.

Perks of being a Loyal Guru

What makes working at Loyal Guru different?

Flexibility & Work-Life Balance

• Flexible schedule: Organize your day to work best for you.

• Reduced hours on Fridays: Enjoy long weekends and all of August with a condensed schedule.

• Day off on your birthday: Because celebrating is important!

• 25 days of vacation: Disconnecting is also part of the job.

Professional Growth

• Budget for training and language classes: Learn whatever inspires you and level up your career.

• Clear career path: Opportunity for professional advancement within the Customer Success or consulting track.

Real Wellness

• Access to BH Bienestar: Physical and emotional health in balance.

• Discounts for gym

• 50% discount on health insurance.