Presales Consultant

Matrix42; Madrid; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in service management is seeking a Presales Consultant in Madrid. This role involves providing solution leadership, managing customer relationships, and collaborating with teams to create tailored solutions. Candidates should have strong sales-oriented personalities, ITSM knowledge, and be fluent in Spanish and English. The company offers a strong growth culture and several benefits including additional vacation days and private health insurance.

Servicios

Up to 6 additional days off for development

Online platforms for knowledge expansion

Private Health insurance for you and your family

Ticket restaurant of 220 EUR per month

Social Day for participating in events

Formación

• Experience in presales, technical sales, or software development.
• Fluent in Spanish and English; Portuguese is a plus.
• Knowledge in Cloud Computing, IT Operations Management, and Automation.

Responsabilidades

• Manage and grow existing and new customers.
• Collaborate with stakeholders in large organizations.
• Present tailored architecture blueprints for customer environments.

Conocimientos

Sales-driven personality

Proactive

Teamwork

Communication skills in Spanish and English

Educación

Experience in presales or solution engineering

Background in ITSM/ITIL

Descripción del empleo

The Presales Consultant will provide solution leadership around Matrix42 customer values for the Enterprise Service Management and additional areas such as Endpoint Management and Security, Mobile Device Management, Asset Management and other ITIL practices.

Being part of a winning team with Sales and Presales colleagues in Spain or Iberia, the consultant takes personal responsibilities for the customer, the opportunity and technical closing.

• Technically responsible in managing and growing customers (existing & new)
• Develop and present architecture blueprints tailored to complex customer environments (whiteboarding)
• Collaborate with stakeholders (e.g. architects, services managers, decision-makers) in large organisations
• Act as a thought leader and evangelist for our technical vision and strategy
• Identify and implement opportunities to expand customer relationships

Additional responsibilities :

• Demonstrate product functionality and capability both onsite or via remote sessions to existing customers, partners, and prospects
• Work closely with customers to develop tailored, long-term solutions, often through co-innovation
• Contribute replies to RFIs / RFPs and proposal documents with the local sales force and HQ technical departments
• Co-ordinate and implement proof-of-concepts and demonstrate tailored capability and functionality
• Staying current on product developments / releases to a level required for demonstrations and thought / solutions leadership
• Staying current on competitive analysis and understanding differentiators between the company and its competitors
• Supporting events – conferences, road shows, technical workshops, webinars etc.
• Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, security etc.
• Collaborate effectively with Marketing, Channel, Sales and other needed departments
• Liaison with Product Management and Development to provide feedback given by our customers, partners and prospects

Your profile

MUST HAVES

• Proactive, energetic and sales-driven personality
• Experience in presales / solution engineering / consulting / technical sales / software development or comparable, ideally in Service Management, in various industries such as Financial Services, Public, Health, Manufacturing, Retail, and Telco
• Background in ITSM / ITIL is desired incl. Cloud Computing knowledge / experience. Knowledge / experience in IT Operations Management, Automation / Orchestration, Hybrid Cloud Management
• Reliability, strong teamwork skills and hands-on approach
• Based in Madrid & willingness to travel
• Fluent and professional communication and presentation skills in Spanish and English, ideally also in Portuguese

NICE TO HAVE

• Strong evangelistic skill to drive our vision with storytelling
• Ability to design long-term technical strategies
• Experience or familiarity with competing solutions (e.g., ServiceNow, EasyVista, Ivanti, etc.) would be considered a strong advantage
• Broad knowledge of APIs, interfaces and system connectivity to guide customers on integrating our solution into their ecosystem

We could tell you all about the free fruit and drinks in the office, that you will have flexible working hours, 25 days of vacation or that remote work is part of everyday life. But in our eyes, that's not a benefit, it's standard. Here are some of our benefit offers :

• Up to 6 additional days off for personal or professional development
• Log into our online platforms to expand your knowledge or improve your language skills
• One Social Day for you to assist in social settings or attend events which help improve our environment
• Ticket restaurant of today 220 EUR per month
• Private Health insurance for you and your family

Your contact person

Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the " Apply for this job " button. If you have any questions, please do not hesitate to contact Johannes Taglieber.

We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.

About us

Our ambition is to be the European choice in service management!

By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.