Pre Sales - Solution Engineer

Coface; Comunidad Valenciana; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a dynamic, international team at a leading credit insurance firm as a Pre Sales - Solution Engineer. This role offers the chance to support the growth of Business Information Services by working closely with the Sales team to drive complex solution sales. You will act as the solution expert, engaging with clients to tailor solutions that meet their specific needs. Your analytical skills and technical understanding will be crucial as you navigate the integration of solutions with ERP systems. With opportunities for professional growth and a focus on collaboration, this position is perfect for someone eager to make a meaningful impact in a global environment.

Formación

• Strong analytical and technical mindset to translate customer needs into solutions.
• Experience in consulting or technical sales is preferred.

Responsabilidades

• Support presales activities and drive complex solution sales.
• Define and present tailored solutions to meet customer requirements.
• Collaborate with sales team on proof of concept activities.

Conocimientos

Analytical Skills

Technical Understanding

Sales Process Knowledge

ERP Integration Knowledge

Advanced Excel Skills

Presentation Skills

Communication Skills

Problem-Solving Mindset

Multicultural Adaptability

Travel Flexibility

Educación

Bachelor’s degree in business administration

Master’s degree (preferred)

Herramientas

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Coface is a global leader in credit insurance and risk management, with over 75 years of experience supporting 50,000 corporate clients across 60 countries. With a diverse team of 4,500 employees representing 78 nationalities, Coface’s mission is to facilitate trade and support global business growth.

Role Purpose

ICON by Coface is recruiting a Pre Sales - Solution Engineer to support the strong development of Business Information Services. This role will report directly to the Group Head of Solution Engineering.

The Pre Sales - Solution Engineer will work closely with the Sales team to drive complex solution sales and support presales activities. The role will act as the solution subject matter expert during the sales cycle, owning the end-to-end solution design to solve specific customer problems. The position involves working with both technical and functional aspects of the solution, assisting with technical questions during the sales process, and supporting the initial stage of project specification.

Key Responsibilities

• Partner Activation and Implementation: Help partners activate and implement solutions post-signing to ensure a smooth transition from sales to delivery.
• Sales Support: Work alongside the commercial team to define and deliver customized solutions for larger accounts.
• ERP Integration Understanding: Understand how solutions can integrate with ERP systems. Programming skills are not required, but the ability to translate technical challenges into business terms is essential.
• Solution Definition and Customization: Define and present tailored solutions to meet customer requirements.
• Technical Communication: Analyze and explain the functional aspects of the solution using clear technical language.
• Post-Signing Implementation: Ensure that the client successfully implements the solution after contract signing.
• Consulting Experience: Work with top-tier consulting firms like Deloitte and Accenture – experience in a Big 4 is highly valued.
• Proof of Concept (PoC): Collaborate with the sales team to execute proof of concept activities, including configuring and implementing product demonstrations for potential customers.
• Customer Engagement: Provide ongoing support and demonstrations for large clients to increase adoption and product understanding.
• Process Optimization: Identify and implement process improvements to drive customer satisfaction and sales growth.
• Cross-Functional Collaboration: Work with product development, marketing, and other teams to gather and share knowledge, enhancing overall solution delivery.

Skills and Experience

• Strong Analytical and Technical Mindset: Ability to assess and define customer needs and translate them into technical solutions.
• Technical and Business Understanding: Ability to explain the functional aspects of the solution and assess integration potential.
• No Prior Presales Experience Required: A solid understanding of sales processes and technical requirements is essential.
• ERP Integration Knowledge: While coding skills are not necessary, the ability to understand how solutions can integrate with ERP systems is crucial.
• Advanced Excel Skills: Strong working knowledge of Excel and PowerPoint.
• Proactive and Solution-Oriented: A problem-solving mindset with a focus on driving customer success.
• Presentation and Communication Skills: Ability to deliver complex information in a clear and concise manner.
• Multicultural Environment: Ability to thrive in a global and culturally diverse environment.
• Travel Flexibility: Willingness to travel to customer sites and attend industry events.
• Languages: High level of English is a must; fluency in another language is an asset.
• Results-Oriented: Strong focus on achieving targets and driving customer satisfaction.

Preferred Background

• Bachelor’s degree in business administration, marketing, or data analysis (Master’s degree preferred).
• 3–4 years of experience in a similar role, with a background in consulting or technical sales preferred.
• Experience working with international clients and complex solution sales is a plus.

Why Join Us

At Coface, you will be part of a dynamic, international team at the heart of the global economy. You will have the opportunity to gain diverse professional and cultural experiences while making a meaningful impact on businesses worldwide. Coface fosters an environment that supports professional growth, collaboration, and achievement.

Solution Engineer • Madrid, Community of Madrid, Spain