Power Bi/office Technician (Smo)

JR Spain; Granada; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

JR Spain busca un profesional de análisis para unirse a su departamento de Gestión de Servicios, centrado en la gestión de SLA y la analítica de datos. Se requiere conocimiento avanzado de herramientas de oficina como Excel y Power BI. La empresa valora la diversidad y se compromete a crear un entorno inclusivo para todos sus empleados.

Servicios

Oportunidades de formación y desarrollo

Beneficios excelentes

Formación

• Experiencia en análisis de datos y reportes.
• Conocimiento avanzado de herramientas de oficina como Excel y PowerPoint.
• Experiencia en minería de datos.

Responsabilidades

• Gestionar Acuerdos de Nivel de Servicio (SLA) y KPIs.
• Realizar reportes y manejar unidades de recursos del cliente.

Conocimientos

Excel

Power BI

Educación

High School Diploma/GED

Technical Diploma

Descripción del empleo

Why Kyndryl

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Why work at Kyndryl? We are always moving forward—pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities. We invest in your growth through learning, training, career development, flexible working practices, and excellent benefits. We also give back, exemplified by initiatives like planting 90,000 trees in our first 3 months as part of One Tree Planted, and our commitment to CSR and ESG practices. We aim to power human progress ethically and sustainably.

Your Role and Responsibilities

You will work in the Service Manager's Office (SMO) department, managing Service Level Agreements (SLAs), Key Performance Indicators (KPIs), reporting, and customer resource units. We seek someone interested in data analysis and reporting, with advanced knowledge of Office tools or Power BI.

Required Technical and Professional Expertise

• Proficiency in Office tools, such as Excel and PowerPoint.
• Experience with data mining and Power BI or similar tools.

Preferred Technical and Professional Experience

• Knowledge of IT department operations is a plus.

Required Education

High School Diploma/GED

Preferred Education

Technical Diploma

Additional Information

We value diversity in all forms—culture, background, and experience. Our Kyndryl Inclusion Networks (KINs) foster a supportive and inclusive environment where everyone can bring their whole selves to work. This reflects our commitment to an equitable culture.

Job Details

• Primary Job Category: Marketing
• Role: Analytics Professional
• Employment Type: Full-Time
• Contract Type: Regular
• Position Type: Professional
• Travel Required: No
• Company: (Y064) Kyndryl España, S.A.
• Is this role a commissionable / sales incentive based position: No