Portuguese-speaking Customer Support Specialist – Barcelona Relocation

Cross Border Talents; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A dynamic international company in Barcelona seeks a Customer Support Specialist to provide exceptional service to Portuguese-speaking clients. You'll troubleshoot issues and collaborate with teams to enhance client experiences. Strong English communication skills and a passion for living in Barcelona are essential. Relocation support is included, alongside training and growth opportunities within a multicultural environment, allowing you to thrive in one of Europe's most vibrant cities.

Servicios

Full relocation package

Training and growth opportunities

Dynamic work environment

Formación

• Previous experience in customer service is a plus, but not mandatory.
• A solution-oriented mindset with strong interpersonal skills.
• Excitement about relocating to and living in Barcelona.

Responsabilidades

• Provide outstanding customer service to our Portuguese-speaking clients via email, chat, and phone.
• Troubleshoot issues and answer inquiries.
• Collaborate closely with internal teams to improve processes and client experience.
• Represent the brand with empathy, clarity, and professionalism.

Conocimientos

Fluent Portuguese speaker

Strong English communication skills

Interpersonal skills

Descripción del empleo

A dynamic international company in Barcelona seeks a Customer Support Specialist to provide exceptional service to Portuguese-speaking clients. You'll troubleshoot issues and collaborate with teams to enhance client experiences. Strong English communication skills and a passion for living in Barcelona are essential. Relocation support is included, alongside training and growth opportunities within a multicultural environment, allowing you to thrive in one of Europe's most vibrant cities.