Portuguese and Spanish Speaking Customer Support Agent in Malaga

Blu Selection; Málaga; Presencial; EUR 19.000; Jornada completa

Descripción de la vacante

A global leader in customer experience services is seeking a Customer Support Agent in Málaga. Your role will involve assisting customers with inquiries and ensuring satisfaction. The company offers a full-time position with a gross salary of €19,000 per year and health insurance benefits.

Servicios

Health Insurance

Career kick-start with growth opportunities

Multicultural work environment

Formación

• Fluent Portuguese, proficient Spanish (C1), and proficient English (B2 or higher).
• Spanish work permit and NIE + SSN required.

Responsabilidades

• Provide high-quality customer support via phone, email, and chat.
• Resolve inquiries related to products, services, or accounts.
• Document customer interactions and solutions accurately.

Conocimientos

Communication

Problem Solving

Multitasking

Team Player

Descripción del empleo

Are you looking for an exciting opportunity to work in a dynamic, international environment? Do you have a passion for helping others and solving problems? If so, this role is for you! The starting date is the 21 of March, so don't wait too long!

As a Customer Support Agent, your primary responsibility will be to assist customers in resolving inquiries and issues while ensuring a high level of customer satisfaction.

Your responsibilities and impact as a Customer Support Agent will be:

• Provide high-quality customer support via phone, email, and chat.

• Resolve inquiries related to products, services, or accounts promptly and professionally.

• Up-and Crossselling with existing customers

• Accurately document customer interactions and solutions in the system.

Skills, qualifications, and interests you need to succeed in this role:

• Portuguese on a native level, Proficient Spanish (C1) level and proficient in English (B2 level or higher).

• Excellent communication and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

• Strong team player with the ability to work independently when required.

• Spanish Work Permit and NIE + SSN

What’s in it for you?

• Wage of 19.000€ gross a year.Health Insurance

• Full-time, office-based position in rotative shifts from Monday - Sunday, from 10 AM - 11 PM.

• Career kick-start with growing opportunities

• Opportunity to work in a multicultural environment and mindset

Your Future Company:

This global leader in customer experience services was founded by two French entrepreneurs in 2000. With over 75,000 multilingual employees across 50+ countries, they are trusted by some of the most progressive brands worldwide. Their Malaga hub is growing, and they are looking for new talent to join their journey.

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