Poolside Concierge & Beverage Ambassador

Nikki Beach Hospitality Group; Málaga; Híbrido; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Shared tips & service charge

Daily staff meals provided on-site

Opportunity to work with an international hospitality brand

Descripción de la vacante

Nikki Beach Hospitality Group is seeking a Pool & Beach Waiter in Málaga, Spain. This role goes beyond order taking, requiring you to create memorable experiences for guests while providing high-end service. Ideal candidates will have previous experience in a luxury setting, extensive knowledge of food and beverages, and excellent interpersonal skills. Join a globally recognized brand committed to exceptional hospitality, offering opportunities for growth and shared tips as benefits.

Formación

• Previous experience in a high-end hospitality environment is required.
• Strong knowledge of food, beverages, and cocktails; wine knowledge is a plus.
• Fluency in English is mandatory; knowledge of Spanish or German is a plus.

Responsabilidades

• Provide premium service in line with brand standards.
• Guide guests through the culinary experience including wine pairings.
• Anticipate guest needs and maintain a polished presence.

Conocimientos

Food and beverage knowledge

Interpersonal skills

Calm under pressure

Descripción del empleo

Position Overview

The Pool & Beach Waiter is far more than just an order taker—you are a host, a storyteller, and the heartbeat of the guest experience. As a key touchpoint for guests lounging on our beach beds, sofas, or cabanas, your energy, knowledge, and attention to detail help create unforgettable moments of relaxation, indulgence, and connection.

You know our menu and beverage offerings inside out and are always ready to recommend with confidence and flair. Beyond delivering food and drinks, you’re delivering ambiance, elegance, and the signature lifestyle of our brand.

Key Responsibilities

Provide premium, attentive, and stylish food and beverage service in line with brand standards

Guide guests through the full culinary and beverage experience, including daily specials and wine pairings

Take ownership of a specific pool or beach section, offering highly personalized service to every guest

Confidently take orders and handle billing and payments with accuracy and discretion

Anticipate guest needs, offering proactive suggestions and responding promptly to requests

Maintain a polished, elegant presence and deliver service with warmth, professionalism, and style

Keep service stations and guest areas pristine, well-stocked, and visually appealing

Collaborate seamlessly with runners, kitchen, bar, hostesses, and supervisors to ensure smooth operations

Assist in the setup, daily service, and closing procedures of your section

Ensure all hygiene, safety, and quality protocols are followed, including legal checks for alcohol service

Address and resolve guest concerns with diplomacy and escalate issues when needed

Share knowledge about the brand, our global locations, and upcoming seasonal events with confidence

Participate actively in team briefings, training sessions, and daily service meetings

Embody the energy and excellence of the brand at all times—on and off the floor

Required Qualifications and Competencies

Previous experience in a similar role within a high-end hospitality environment

Strong knowledge of food, beverages, and cocktails; wine knowledge is a plus

Ability to remain calm, efficient, and elegant in fast-paced service conditions

Excellent interpersonal and communication skills, with a natural talent for guest interaction

High level of personal presentation and grooming

Passionate about hospitality and delivering memorable experiences

Fluency in English is mandatory; Spanish or other languages (e.g., German) are a plus

Flexibility to work weekends, holidays, and long shifts during peak season

Shared tips & service charge

Daily staff meals provided on-site

Opportunity to work with an international hospitality brand

Why Join Nikki Beach Hospitality Group?

Be part of a globally recognized group that brings together music, dining, entertainment, fashion, film, and art to create exceptional hospitality experiences. As the original luxury beach club brand, Nikki Beach has evolved into a worldwide company now with beach clubs, hotels, resorts, restaurants, residences, and seasonal pop-ups under Nikki Beach Hospitality Group.

We’re a family-owned company with a strong sense of community and purpose. Joining our team means stepping into a high-energy, international environment with opportunities for growth, travel, and the chance to help shape unforgettable moments for guests around the world.