Pool & Beach Manager

Job Type: Full-time / Seasonal (as applicable)

Nikki Beach Marbella is part of the globally recognized Nikki Beach Hospitality Group, a luxury lifestyle brand known for combining hospitality, entertainment, fashion, and dining into one unforgettable experience.

As Pool & Beach Manager, you will lead daily pool and beach operations, foster team development, and elevate guest satisfaction to the highest level, all while creating a world-class guest experience. You will lead by example, cultivate team excellence, and elevate service standards to reflect the Nikki Beach brand. Your goal is to maintain a safe, luxurious, and memorable environment that exceeds guest expectations.

Responsibilities

1. Drive monthly sales targets in the pool and beach department as well as increase beverage and food sales in the pool and beach areas.
2. Maintain exceptional levels of customer service and satisfaction.
3. Lead and motivate the team, delegate tasks, and respond constructively to feedback.
4. Create a safe, welcoming, and vibrant environment for both guests and team members.
5. Use resources efficiently and maintain a clean, organized pool & beach area.
6. Oversee staff scheduling and daily operations.
7. Coordinate and manage bed reservations and seating plans.
8. Uphold and promote Nikki Beach brand standards and values.
9. Provide ongoing staff development through monthly assessments. Conduct training to ensure staff perform well under pressure.
10. Act as a brand ambassador, engaging with guests and ensuring a memorable experience.

What we’re looking for

1. Strong leadership, organizational, and problem-solving skills.
2. Ability to manage teams in fast-paced environments.
3. Excellent verbal and interpersonal communication.
4. Creative thinking and proactive mindset.
5. Proficient in English; other languages are a plus.
6. Knowledge in:

• Microsoft Office Suite & Google Workspace.
• Brand standards, SOPs, and operational manuals.
• Health & safety protocols.
• Hospitality sales and revenue strategies.
• Cash-out procedures.

Why Join Nikki Beach?

Become part of an international lifestyle brand known for its innovative hospitality, premium service, and vibrant team culture. Nikki Beach offers unique growth opportunities and the chance to be part of unforgettable guest experiences worldwide.

Apply now and bring your energy to the beach!