Pool Attendant

JR Spain; Barcelona; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

Join a dynamic team at a luxurious urban resort in Barcelona as a Pool Attendant. This role offers the chance to create memorable experiences for guests, ensuring their safety and satisfaction while providing top-notch service. As part of a pre-opening team, you'll contribute to setting high standards in hospitality and be part of an innovative, fast-growing group committed to excellence. With opportunities for personal development and a creative work environment, this position is perfect for those who thrive in a vibrant team atmosphere and are eager to make a positive impact.

Servicios

Competitive Package

Career Development Opportunities

Discounts Across Brands

Creative Work Environment

Formación

• 1+ year of experience in hospitality with a focus on guest satisfaction.
• Strong multitasking abilities and attention to detail in a fast-paced environment.

Responsabilidades

• Provide exceptional service and maintain cleanliness around the pool area.
• Assist Pool Servers and ensure guest satisfaction at all times.
• Address any guest issues or complaints promptly and effectively.

Conocimientos

Hospitality Experience

Multitasking

Attention to Detail

Verbal Communication

Written Communication

Problem Solving

Team Collaboration

Adaptability

Descripción del empleo

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do

We are looking for a Pool Attendant to join the pre-opening team at SLS Barcelona. Under the Guidance of the Bars Manager you’ll provide exceptional and enjoyable safe pool experience to guests, ensuring the highest level of service and guest satisfaction:

1. Provide warm, sincere and engaging service.
2. Assist, support, and work with Pool Servers and Bars staff.
3. Ensure service stations are constantly cleared and re-stocked during service.
4. Assist to remove used dishes and trash from pool area.
5. Exceed guest satisfaction by knowing preferences and update profiles.
6. Maintain detailed knowledge of the menu at all times.
7. Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively.
8. Ensure service is within the standards of SLS Barcelona.
9. Provide friendly, courteous, and professional service at all times.

Qualifications

What we are looking for...

1. +1 year of experience in hospitality.
2. Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
3. Excellent verbal and written communication skills. Fluent in Spanish and English.
4. You make people feel good - your team, guests and colleagues alike. You make a positive impact.
5. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
6. You take ownership of important issues, solve problems, and make effective decisions.
7. You learn quickly and adapt to SLS’s unique culture.
8. You are humble and open to ideas. We leave our ego at the door and help get things done.
9. You’re up for doing things differently and trying (almost) everything once.
10. You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

1. The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
2. The chance to challenge the norm and work in an environment that is both creative and rewarding.
3. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
4. A competitive package and plenty of opportunity for development.
5. Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.