Platform Onboarding Engineer — AI-Powered Enablement & Adoption

Boehringer Ingelheim; Sant Cugat del Vallès; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working conditions

Life and accident insurance

Health insurance

Investment in learning and development

Gym membership discounts

Descripción de la vacante

Boehringer Ingelheim is seeking a Platform Support & Onboarding Engineer to help product teams adopt and leverage our Enterprise Data Platform. You will blend platform consulting, technical support, software development, and stakeholder engagement to guide onboarding and solution design.

You will work on AI-powered onboarding experiences, self-service capabilities, and automation across the platform, collaborating with cross-functional teams to ensure secure, scalable deployments.

Formación

• Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 4-5 years of experience in Software Engineering, Platform Engineering, Technical Consulting, or a similar role.
• Hands-on experience developing applications and services using Python.
• Strong knowledge of REST APIs, microservices, and system integrations.
• Experience with cloud platforms such as AWS and/or Azure.
• Experience with SQL and modern data platforms, ideally within analytics or data engineering environments.
• Familiarity with CI/CD pipelines, Git, automated deployments, and DevOps practices.
• Experience integrating enterprise applications and tools like Jira, Confluence, ServiceNow, identity management platforms.
• Exposure to AI-enabled applications, workflow automation, self-service platforms, or developer productivity solutions.
• Experience in Agile development environments and cross-functional collaboration.
• Strong communication skills and professional proficiency in English.

Responsabilidades

• Act as a key technical contact for onboarding new product delivery teams to the Enterprise Data Platform and support platform adoption.
• Collaborate with product teams, solution architects, and engineering to design and implement solutions using platform capabilities.
• Contribute to architecture reviews and provide recommendations for security and engineering best practices.
• Provide technical support and consultancy, troubleshoot issues, coordinate escalations with platform engineering.
• Contribute to Onboarding Hub and related platform products, delivering new functionality and AI-powered experiences.
• Design and implement integrations with Jira, ServiceNow, Confluence, cloud platforms, and identity management solutions.
• Support software releases and deployments across development, testing, and production environments.
• Identify opportunities to improve user experience and onboarding through automation and AI-assisted solutions.
• Collaborate with platform engineering to share feedback and drive platform improvements.
• Create technical documentation, onboarding materials, and run training sessions for the user community.

Conocimientos

Python

REST APIs

Cloud platforms

SQL & data platforms

CI/CD & DevOps

Agile development

English proficiency

Educación

Bachelor's or Master's in CS/Software Eng

Herramientas

Jira

Confluence

ServiceNow

Identity management

Descripción del empleo

Boehringer Ingelheim is seeking a Platform Support & Onboarding Engineer to help product teams adopt and leverage our Enterprise Data Platform. You will blend platform consulting, technical support, software development, and stakeholder engagement to guide onboarding and solution design.

You will work on AI-powered onboarding experiences, self-service capabilities, and automation across the platform, collaborating with cross-functional teams to ensure secure, scalable deployments.