Platform & Engagement Trainer – EMEA

360Learning; España; A distancia; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work From Home allowance

Health insurance

Unemployment insurance

Lunch vouchers

Descripción de la vacante

360Learning is seeking a Trainer to be the pedagogical and platform expert within the Professional Services team. You will empower our clients to build Collaborative Learning organizations by mastering our platform and methodology.

You aren’t a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just “use” the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that

Formación

• 3+ years of experience as a Trainer or in client-facing Customer Success/Care.
• Excellent listening and teaching skills.
• Impeccable spelling and grammar in German, English, and French.
• Clear, concise written and verbal communication.
• Proactive and results-oriented mindset.

Responsabilidades

• Master our Platform core UX and the Collaborative Learning methodology.
• Become a platform expert (user & admin) and get certified.
• Shadow Stadium webinars and Academy workflows to learn the One-to-Many engine.
• Host Stadium webinars and update Engagement Academy per product releases.

Conocimientos

Trainer experience

Customer-facing

Multilingual writing

Clear communication

Proactive

Team collaboration

Herramientas

Confluence

Descripción del empleo

360Learning is seeking a Trainer to be the pedagogical and platform expert within the Professional Services team. You will empower our clients to build Collaborative Learning organizations by mastering our platform and methodology.

You aren’t a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just “use” the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that