Phone Retention Operator (English and Spanish required) - Securitas Direct

At Securitas Direct, we are looking for dynamic individuals with a strong desire to grow professionally and financially to join our Commercial Retention Department (Phone Retention).

If you’re a people person, enjoy interacting with customers, have an advanced level of English and Spanish (no certification is necessary) and want to develop your career at the leading alarm company in Spain… this is the place for you!

What will my responsibilities be?

From our office in Pozuelo de Alarcón, you will contact customers to detect their needs and provide a solution to their service cancellation requests, always focusing on their well-being and safety.

What do we offer?

1. Permanent contract with Securitas Direct from day one
2. Paid and continuous training
3. Fixed base salary + uncapped performance-based bonuses
4. Second language bonus
5. Excellent opportunities for professional growth
6. A 30-hour workweek, Monday to Friday, with morning or afternoon shifts

If you want to be part of our team, don’t hesitate to apply… At Securitas Direct, we’re waiting for you!