Pharmacovigilance Case Processing Lead

PrimeVigilance Ltd.; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Ergomed Group is seeking an experienced ICSR Team Manager to lead pharmacovigilance activities and ensure high-quality ICSR processing. You will oversee a team of ICSR staff, develop project KPIs, and implement process improvements in collaboration with the ICSR Operational Lead.

The role includes acting as LCPPV for the specified country and taking on PRLS duties for the designated language, with strong emphasis on communication, planning, and cross-functional support across departments.

Formación

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
• 5-6 years of work experience in pharmacovigilance within which minimum 3 year of work experience in line manager role.
• Excellent communication (written and verbal) skills
• Organization skills, including attention to details and multitasking
• Planning and time management
• Technical skills
• Advanced literacy (MS Office)

Responsabilidades

• Providing support to other activities undertaken by the project team on behalf of the client and the company
• Line Manages assigned ICSR staff
• Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
• Proposes process changes to ICSR Operational Lead
• Manages ICSR deviations with ICSR Operational Lead support
• Reviews trackers and timesheet data and ensures accuracy
• Is involved in ICSR processing and 2nd QC of cases
• Support other departments, as approved and instructed by ICSR Operational Lead
• Operates as the assigned team SME and supports other SMEs
• Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager

Conocimientos

Excellent communication

Organization skills

Planning and time management

Technical skills

MS Office

Educación

Life science graduate / pharmacy / nursing or healthcare qualification

Descripción del empleo

Ergomed Group is seeking an experienced ICSR Team Manager to lead pharmacovigilance activities and ensure high-quality ICSR processing. You will oversee a team of ICSR staff, develop project KPIs, and implement process improvements in collaboration with the ICSR Operational Lead.

The role includes acting as LCPPV for the specified country and taking on PRLS duties for the designated language, with strong emphasis on communication, planning, and cross-functional support across departments.