People Operations Specialist (Global)

Street Smash Burgers; Madrid; Presencial; EUR 35.000 - 52.000; Jornada completa

Descripción de la vacante

Street Smash Burgers is expanding its People Operations team and seeks a capable specialist to oversee HR operations across multiple locations. You will manage the employee lifecycle, payroll, benefits, and HRIS (Factorial) while ensuring compliance with country labour laws in coordination with HRBPs.

You will work in a dynamic, growing environment with autonomy to influence HR processes and data-driven HR reporting. Fluency in English is required; Spanish/Italian are a plus.

Formación

• Degree in HR, Labour Relations, Business, or related field.
• 2+ years in People Operations or HR administration in multi-site environments.
• Solid knowledge of labour law and HR administrative processes; multi-country experience is a plus.
• Hands-on experience with HRIS (Factorial) and data handling.

Responsabilidades

• Employee lifecycle administration (hires, contracts, amendments, terminations).
• Coordinate documentation with local advisors.
• Run onboarding and offboarding.
• Administer and manage HRIS data (Factorial) and ensure data integrity.
• Produce people reporting and metrics.
• Payroll: review variances and coordinate submission to Finance.
• Administer benefits enrolment and management.
• Define and maintain common HR processes and policies.

Conocimientos

Fluent English

HR administration

Data & spreadsheets

Organizational skills

Educación

Degree in HR/Labour relations/Business

Herramientas

Factorial HRIS

Descripción del empleo

At Street Smash Burgers, we believe that the success of a growing brand starts with the people who build it every day. We are a young, ambitious company with a presence in Portugal, Italy, and Switzerland, combining operational efficiency, innovation, and a strong team culture. With an expanding structure and a dynamic environment, we are looking to strengthen our Human Resources area with an experienced, self-driven, and results-oriented professional.

The opportunity

We are looking for a People Operations Specialist who makes sure all the administrative and operational sides of HR run smoothly in our different locations: managing the employee lifecycle (hires, contracts, terminations), payroll, benefits, and data systems (HRIS), ensuring compliance with labour law in each country in coordination with the HRBPs.

Responsibilities

Employee lifecycle administration

• Manage hires, contracts, amendments, and terminations.
• Coordinate documentation with local advisors.
• Run operational onboarding and offboarding.

Systems & data (HRIS)

• Administer Factorial as the single source of truth.
• Ensure data integrity and consistency.
• Produce People reporting and metrics.

Payroll

• Review and consolidate the month's variances.
• Coordinate submission to the advisory firm and payment with Finance.
• Upload and file payslips in the system.
• Administer benefits enrolment and management.
• Resolve operational queries together with the HRBP.

Processes, policies, and compliance

• Define and maintain common processes and policies.
• Safeguard compliance documentation by country.

What we are looking for:

• Degree in HR, Labour Relations, Business, or a related field (or equivalent experience).
• 2+ years in People Operations, HR administration, or a similar role, ideally in a high-growth or multi-site environment.
• Solid knowledge of labour law and HR administrative processes; multi-country experience is a plus.
• Hands-on experience with an HRIS (e.g., Factorial) and comfort working with data and spreadsheets.
• Strong organisation and attention to detail — you catch what others miss.
• A process-improvement mindset and curiosity about automation and AI tools.
• Fluent English; other languages (Spanish, Italian) a plus.
• Proactive, discreet with confidential data, and a roll-up-your-sleeves attitude.

What we offer:

• The chance to join a solid, growing company with a collaborative culture and team spirit.
• Autonomy and direct influence in shaping the Human Resources department.
• Compensation aligned with experience, plus the company's current benefits.
• Ongoing training and professional development opportunities.