PATIENT AFFAIRS MANAGER

Grifols; Sant Cugat del Vallès; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a forward-thinking global healthcare company dedicated to improving lives through innovative patient engagement. As a Patients Affairs Manager, you'll play a crucial role in fostering relationships with patient communities across Europe, ensuring they receive the highest quality care. This position offers a unique opportunity to influence patient advocacy strategies and collaborate with multidisciplinary teams. With a commitment to employee development and a flexible work environment, this role is perfect for those passionate about making a difference in healthcare.

Servicios

Flexible schedule

Remote working options

Professional development opportunities

Inclusive work environment

Formación

• 3-5 years of experience in patient affairs or related roles.
• Proficiency in English and Spanish; knowledge of another European language is a plus.

Responsabilidades

• Build and maintain relationships with patient organizations.
• Develop educational materials for patients and organizations.
• Collect and analyze data on patient experiences.

Conocimientos

Patient Advocacy

Communication Skills

Organizational Skills

Multitasking

Empathy

Strategic Thinking

Educación

Bachelor’s degree in Life Sciences

Master’s degree

Descripción del empleo

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.

Help us lead one of the world’s largest pharmaceutical companies. We are a world leader in plasma-derived medicines with a presence in more than 100 countries, and a growing global team of over 20.000 people. That’s why we need a Patients Affairs Manager like you.

Mission

Grifols is a global healthcare company committed to advancing health outcomes through a patient-centered approach. A dedicated and compassionate Patient Affairs Manager is pivotal in fostering strong relationships with patient communities and advocacy groups to ensure that patients across the European region receive the highest quality care and support throughout their patient journey. The ideal candidate will have a strong understanding of healthcare systems across Europe, regulatory and market access landscapes, excellent communication skills in building and nurturing partnerships, and knowledge of Grifols therapeutic areas, particularly in managing patient communities.

What your responsibilities will be

• Patient Advocacy and Community Engagement: Build and maintain relationships with local patient organizations, advocacy groups and other relevant stakeholders, addressing concerns, providing information, and ensuring positive patient experience.
• Strategy Execution: Support defining and implement patient engagement strategies tailored to the needs of the patient community across Europe.
• Collaboration: Work closely with internal teams, including Marketing, Medical Affairs, and Market Access, to ensure alignment of patient engagement activities (patient-centric campaigns and materials, the patient voice in P&R strategies, recruitment for clinical trials…). Represent the patient perspective within the organization to ensure we prioritize patient needs.
• Education and Training: Develop educational materials and training programs for patients and patient organizations to empower them.
• Event Coordination: Organize and participate in patient-focused events, such as workshops, webinars, and conferences.
• Data Collection and Analysis: Collect and analyze data on patient experiences and outcomes to inform strategy and improve patient support programs. Conduct regular assessments of patient needs, trends, and gaps in care.
• Compliance: Ensure all patient engagement activities comply with relevant regulations, guidelines, and company policies. Promote and uphold ethical standards in all interactions with patient communities.
• Reporting: Prepare regular reports on patient engagement activities and outcomes for senior management.

Who you are

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

• Education: Bachelor’s degree in a relevant field (e.g., Life Sciences, Public Health, Communications). A Master’s degree is preferred.
• Certifications: Relevant certifications in healthcare management or patient advocacy are desirable.
• Experience: Minimum of 3-5 years of experience across external affairs disciplines (e.g. patient affairs, advocacy, public policy, corporate communications, healthcare management, or related roles). Experience in working in a global or European context, as well as previous engagement with patient communities is a plus.
• Skills:
  • Proficiency in English and Spanish; additional European language needed (French, Italian, or Nordic language).
  • Excellent communication, presentation and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work collaboratively in a multidisciplinary and multicultural team environment.
• Personal Attributes:
  • Empathetic and patient-centered mindset.
  • Detail-oriented with a commitment to quality care.
  • Proactive and solution-oriented mindset.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Strategic thinker.
• Key Competencies:
  • Knowledge of the European healthcare landscape and regulatory requirements related to patient engagement.
  • Previous relationship with European patient communities is a plus.
  • Cultural awareness and adaptability across European regions.
  • Willingness to travel across Europe as needed (10-20 % of time).

What we offer

It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.

Information about Grifols is available atwww.grifols.com. If you are interested in joining our company and you have what it takes for such an exciting position, then don’t hesitate to apply!

We look forward to receiving your application!

We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.

Grifols is an equal opportunity employer.

Flexible schedule: Monday-Thursday 7-10 to 16-19h and Friday 8-15h.

Benefits package

Contract of Employment: Permanent position

Flexibility for U Program: 2 days remote working

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Location:SPAIN : España : Sant Cugat del Valles:[[cust_building]]

Learn more about Grifols