Passenger Service Agent - Tenerife (South)

Jet2.com and Jet2holidays; España; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading travel company in Spain is seeking a Passenger Service Agent to provide exceptional customer service and assist passengers at the airport. Responsibilities include greeting customers, managing check-in processes, and ensuring safe journeys. The ideal candidate is friendly, fluent in Spanish and English, and flexible with shift work. Competitive pay and benefits are offered.

Servicios

Competitive Pay

Free uniform

Paid training

Life assurance

Retail discounts

Exclusive travel discounts

Bonus Scheme

Formación

• A team player with a friendly and positive attitude.
• Fluency in Spanish and English is essential.
• Flexibility to work across rotational shifts including weekends and bank holidays.

Responsabilidades

• Be the friendly face welcoming passengers at the airport.
• Provide exceptional support to every VIP customer.
• Help with check-in and boarding at the gates.

Conocimientos

Customer Service

Teamwork

Fluency in Spanish and English

Flexibility to work shifts

Calm under pressure

Descripción del empleo

Join Our Jet2.com Team as a Passenger Service Agent!

Do you love helping people and delivering outstanding customer service? Here’s your chance to be part of our amazing team and make customers' holiday experiences even more special!

What We Offer

• Competitive Pay: €10,141.00 annually (pro-rated)
• Additional Pay: For transportation, early shifts, weekends, and holidays
• Benefits: Free uniform, paid training, and life assurance as well as many other retail discounts from our benefits at work platform
• Time Off: 45 days holiday per year (pro-rated)
• Discounts: Enjoy exclusive discounts on Jet2holidays and Jet2.com flights
• Bonus Scheme: Earn through our "Recommend a Friend" program

This position is offered as a fixed term contract (contrato temporal)

What You’ll Do

• Greet and Assist: Be the friendly face welcoming passengers at the airport
• Customer Service: Provide exceptional support to every VIP customer
• Smooth Operations: Help with check-in and boarding at the gates as well as checking passports and travel documents
• Customers Safety: Make sure our customers have a smooth and safe journey through the airport on their way back home from their holiday
• Safety and Security: Following the necessary safety and security procedures

What We’re Looking For

• A team player with a friendly and positive attitude
• Fluent in Spanish and English
• Flexibility to work across rotational shifts – weekends and bank holidays
• Calm under pressure – especially when managing challenging customers
• Previous experience is a plus, but we’ll provide full training

Ready to take off on your new adventure with us? Apply today!