Partnerships & Business Development Manager (Smartrr)

Relay Commerce; Madrid; Presencial; USD 40.000 - 80.000; Jornada completa

Descripción de la vacante

Relay Commerce is seeking a skilled Partnership & Business Development Manager to foster growth through strategic partnerships. In this role, you will engage with marketing and development agencies to drive adoption of our innovative retention solutions. This position offers a competitive salary and performance-based compensation, contributing to total earnings of up to $142,000 annually.

Servicios

Flexible Time Off

Public Holidays Off

Work From Home Stipend

Therapy/Mental Health Reimbursement

Company Swag

Company Offsite (Portugal 2025)

Formación

• Proven experience in sales and/or partnerships in SaaS or e-commerce.
• Experience with marketing and developer agencies.
• Strong understanding of retention marketing's value in e-commerce.

Responsabilidades

• Own the entire sales pipeline, drive engagement and close demos.
• Identify and prospect potential agency partners.
• Negotiate and finalize partnership agreements.

Conocimientos

Sales experience

Partnership development

CRM competency

Understanding of retention marketing

Herramientas

HubSpot

Descripción del empleo

Partnerships & Business Development Manager (Smartrr)

Join to apply for the Partnerships & Business Development Manager (Smartrr) role at Relay Commerce

Partnerships & Business Development Manager (Smartrr)

Join to apply for the Partnerships & Business Development Manager (Smartrr) role at Relay Commerce

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This range is provided by Relay Commerce. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

40,000.00 / yr - $80,000.00 / yr

About The Company

Relay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention, helping merchants navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of solutions currently drives more than $1 billion in aggregate incremental gross merchandise volume for more than 35,000 merchants.

The Relay ecosystem currently consists of eight software products that accelerate merchant revenue growth through email marketing automation, on-page conversion optimization, user generated content management, retention analytics and subscription management. Relay’s suite of products are established as key revenue generation tools for innovative e-commerce merchants worldwide.

About Relay's Retention Division

Smartrr, a Relay company, is a leader in subscription solutions for e-commerce brands. The platform empowers hundreds of Shopify merchants to launch, manage, and scale their subscription and loyalty programs with ease. Smartrr has powered more than $300 million in transaction volume—helping brands build stronger, more profitable customer relationships.

Peel Insights, a Relay company, is a retention data analytics platform for seven-figure and larger D2C and e-commerce brands. It helps data-driven and customer-obsessed D2C brands by providing insights that improve retention, boost LTV, and increase repeat revenue. Peel powers customer and retention data analytics for hundreds of Shopify and Shopify Plus brands. D2C brands not on Shopify can also use Peel seamlessly.

Relo, a Relay company, is a repeat revenue platform designed specifically for FMCG (Fast-Moving Consumer Goods) brands using Shopify & Klaviyo. Relo uses data science to predict when a brand's customers are ready to reorder, try a new product, or start a paid subscription and sync that data straight to their email platform (Klaviyo).

The Opportunity

We are seeking a driven and experienced Partnership & Business Development Manager to build and nurture strategic relationships with growth marketing and design & development agencies, Shopify app partners, and inbound leads for Smartrr. This role is critical in expanding our reach and driving adoption of our suite of retention marketing software solutions. You will be responsible for identifying, engaging, and onboarding partners and new accounts, (with the assistance and guidance of our current Partnership team).

Responsibilities

• Own the entire sales pipeline. Specifically, lead engagement, follow-ups, and booking & closing demos
• Identify and prospect potential agency partners (Marketing and Developers) and Shopify app partners aligned with our target market (DTC and CPG subscription-based e-commerce)
• Develop and execute a strategic partnership outreach plan to build a robust pipeline of qualified partners who drive predictable referred revenue
• Present our software solutions and value proposition effectively to potential partners & referral and inbound merchants.
• Negotiate and finalize partnership agreements
• Build and maintain strong, long-term relationships with key stakeholders within partner organizations
• Collaborate with internal teams (Customer Success, Marketing, Product) to ensure partner success and overall sales alignment
• Collaborate internally with the Relay Retention division of apps (Smartrr, Relo and Peel) in order to create mutual external partners and internal lead flow

Qualifications

• Proven experience in sales and / or partnerships, preferably within the SaaS or e-commerce technology space
• Demonstrable experience working with marketing and / or developer agencies
• Experience working with or within the Shopify ecosystem and understanding of Shopify apps
• Strong understanding of the value proposition of retention marketing and its impact on e-commerce businesses
• CRM competency, with a preference on HubSpot
• Self-motivated, results-oriented, and able to work independently

Bonus Points

• Understanding of the Direct-to-Consumer (DTC) and Consumer Packaged Goods (CPG) subscription-based e-commerce landscape
• Previous track record of successful partnership development and revenue generation

Hiring Process

• Screening Round with Muriel Cirimele, Head of People : 30-Minutes
• Interview with Harry Willis, Head of Partnerships & Business Development (Hiring Manager) : 45-Minutes
• Trial Project / Take Home Assignment : 2-3 Business Days
• Final Interview with Tom Kincheloe, CRO & Austin Simon, COO : 1-Hour
• References
• Offer
• Flexible Time Off
• Public Holidays Off
• Work From Home Stipend
• Therapy / Mental Health Reimbursement
• Company Swag
• Company Offsite (Portugal 2025)

Relay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

The base salary range for this role is $40,000 to $80,000 USD , depending on experience and qualifications. This role also includes a performance-based variable compensation component, with an anticipated commission of $62,000 USD for team members meeting target performance.

Total On-Target Earnings (OTE) for this role is $102,000 to $142,000 USD .

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

Software Development

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