Partner Success Manager

Westcon-Comstor; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusive environment

Career development

Flexible work

Collaborative culture

Descripción de la vacante

Westcon-Comstor seeks a Partner Success Manager to act as a trusted field advisor, driving growth and enablement across the partner portfolio. You will develop multi-level relationships, orchestrate strategic engagements, and accelerate revenue through solution selling, enablement, and governance.

Responsibilities include building partner relationships at CxO level, leading quarterly business reviews, driving pipeline, and coordinating with IAMs, VSMs, and solution architects to ensure timely

Formación

• Proven experience in field sales, partner management, or business development.
• Strong relationship-building and negotiation skills at executive level.
• Ability to drive strategic growth and influence partner decisions.
• Languages: Spanish and English (business fluency).

Responsabilidades

• Develop and maintain trust-based relationships with partner CxO level.
• Lead quarterly business reviews and strategic planning with partners and vendors.
• Drive pipeline growth and create opportunities within assigned accounts.
• Enable multi-vendor solution selling and participate in vendor programs.
• Coordinate with IAMs, VSMs, and solution architects to deliver objectives.
• Maintain CRM hygiene and accurate forecast data.

Conocimientos

Field sales experience

Partner management

Business development

Executive relationship-building

English

Spanish

Educación

Bachelor's degree in Business or related field

Descripción del empleo

The Partner Success Manager (PSM) is the field representative and trusted advisor for strategic partners, driving growth, diversification, and enablement across Westcon-Comstor's portfolio. This role focuses on developing deep, multi-level relationships with key partners, orchestrating strategic engagement, and accelerating revenue through solution selling and enablement. Acting as the distributor's ambassador in the field, the PSM defines strategies, identifies opportunities, and ensures execution excellence by coordinating with Inside Account Managers, Vendor Success Managers, and Solution Architects. Success requires proactive engagement, strong business acumen, and the ability to influence partner strategy while delivering measurable growth and profitability.

Partner Relationship Development

• Build and maintain trust-based relationships across all partner levels, including CxO.
• Act as a strategic advisor, understanding partner goals and aligning growth strategies.
• Represent Westcon-Comstor in the field and at partner/vendor events.

Business Reviews & Planning

• Develop and maintain Partner Success Plans with clear targets and enablement actions.
• Lead quarterly business reviews and strategic sessions with partners and vendors.
• Align with Inside Account Managers for operational execution and follow-up.

Sales Growth & Opportunity Management

• Drive pipeline expansion and own opportunity creation within assigned accounts.
• Identify new business opportunities, including cross-sell and upsell initiatives.
• Collaborate with IAMs and VSMs to ensure accurate quoting and timely deal closure.

Multi-Vendor Solution Selling & Enablement

• Promote full portfolio solutions tailored to partner priorities.
• Activate partners in vendor programs, certifications, and incentive schemes.
• Leverage vendor specialists and solution architects to co-sell and accelerate growth.

Collaboration & Internal Alignment

• Coordinate closely with IAMs for operational support and quoting.
• Mobilize internal resources (VSMs, Solution Architects, Operations) to deliver joint objectives.
• Maintain transparent communication and update Sales Central with accurate data.

Governance & Continuous Improvement

• Ensure CRM hygiene and forecast accuracy for assigned accounts.
• Participate in governance cadence (forecast calls, planning sessions).
• Share market insights and best practices to improve partner programs and execution.

Must-Have Skills & Experience

• Proven experience in field sales, partner management, or business development roles.
• Strong relationship-building and negotiation skills at executive level.
• Ability to drive strategic growth and influence partner decisions.
• Language: Spanish & English (business fluency).

Nice-to-Have Skills & Experience

• Familiarity with multi-vendor IT distribution and channel sales.
• Experience in solution selling and partner enablement strategies.
• Additional languages and international exposure.

Education & Qualifications

Bachelor's degree in Business, Sales, or related field (or equivalent experience).

Key Performance Indicators (KPIs)

• Revenue and margin growth across assigned partner portfolio.
• Pipeline health and coverage ratio (≥3× quota).
• Partner enablement and program participation metrics.
• Forecast accuracy and CRM data quality.
• Partner satisfaction and engagement indicators.

Company Values & Culture Fit

This role demands agility, accountability, and a passion for building strategic partnerships. Success means owning outcomes, driving growth, and enabling a sales culture that is disciplined, tech-savvy, and collaborative.

Westcon-Comstor is a global technology distributor specializing in cybersecurity, networking, and hybrid cloud solutions. As Growth Architects of the channel, we empower IT partners, vendors, and end customers to seize opportunities, unlock potential, and achieve scalable success.

Our core values - ambition, integrity, partnership, and accountability - guide how we work and inspire everything we do. We believe diversity drives creativity and innovation, which is why we're dedicated to creating an inclusive environment where every voice is heard, every perspective matters, and every team member can thrive.

Join us and be part of a team that's shaping the future of technology across the channel.

What we offer

• An inclusive and supportive work environment where diversity is celebrated.
• Opportunities for professional growth, learning, and career development.
• Flexible working arrangements and other benefits to support your wellbeing.
• A culture of collaboration, innovation, and accountability.

Commitment to diversity & inclusion

We are an equal opportunity employer and value diversity in our workforce. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other protected characteristic. Equity is at the heart of all our departments and roles.

If you need reasonable adjustments during the recruitment process, please let us know.

To recruitment agencies

Only agencies engaged by Westcon-Comstor are authorised to support our recruitment. CVs or profiles sent with Notice without a prior agreement will be considered unsolicited, and no fees will be paid. Thank you for your understanding.