Partner

Wellhub Inc.; Torrejón de Ardoz; A distancia; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

Wellhub Inc. is seeking a Partner Success Executive for the German market, based in Spain. The role focuses on enhancing partner engagement and retention through effective relationship management and strategic support. Ideal candidates will have client relationship management experience and fluency in English and German. The company offers flexible working options, providing a supportive environment aimed at employee wellness.

Servicios

Flexible hybrid and full remote work options

Home office stipend

Monthly flexible work allowance

Minimum of 25 days paid holiday per year

Additional holiday for each year of tenure

Extra holiday on your birthday

Formación

• Fluency in English and native-level proficiency in German required.
• Prior experience in client relationship management is essential.
• Strong project management skills and ability to manage multiple priorities.

Responsabilidades

• Manage and maintain relationships with key partners.
• Provide strategic support to enhance partner engagement and retention.
• Monitor partner performance metrics and implement improvement strategies.

Conocimientos

Project Management

Data Analysis

Client Relationship Management

Descripción del empleo

Partner Success Executive (German Market) Spain (Remote)

Join a company that cares.

is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners.

We are hiring a Partner Success Executive for our German Market in Spain!

The Longtail Partner Success Executive holds the responsibility of fostering partner success through effective management and maintenance of relationships. The primary objective of this position is to enhance partner engagement and retention by identifying areas for improvement and providing strategic support.

Manage and maintain relationships with key partners.

Support partner integration processes and ensure a seamless experience.

Handle partner inquiries through Zendesk.

Manage ticket workload and provide support to partners on Zendesk.

Negotiate renewal contract terms and pricing changes with partners.

Ensure that all partners are in compliance with the required standards and provide the correct information on the platform.

Collaborate with internal teams to address partner needs and ensure a positive partner experience.

Investigate, develop and implement strategies to improve partner retention and success.

Collect and analyze data to measure partner performance and identify areas for improvement.

Monitor partner performance metrics and adjust strategies as needed to achieve savings and other objectives.

Document key learnings and outcomes from projects and partner outreach to inform future strategy and planning.

Plus) Experience working in a global role, creating content that resonates across different regions and cultural contexts.

Strong project management skills, with the ability to work independently and manage multiple priorities simultaneously.

Plus) Experience with advanced data analysis and dashboards.

For this specific role, please note that prior experience in client relationship management, along with fluency in English and native-level proficiency in German.

We're a wellness company that is committed to the health and well-being of our employees. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. FLEXIBLE WORK : At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options : flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.