(P-131) - (Qgq011) - Customer Experts - Spanish Speaking - Remote In Greece

Dila Recruitment; Haría; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Customer Support Specialist to work remotely, assisting customers through various channels. This role requires fluency in Spanish and excellent English communication skills. The position offers complete relocation support to Greece, a competitive salary, healthcare benefits, full training, and opportunities for professional growth.

Servicios

Relocation support (flight tickets, accommodation)

Competitive salary with additional bonuses

Health care benefits

Full training

Growth opportunities

Free Greek language courses

Great working environment with break areas

Formación

• Fluency in Spanish required.
• Experience communicating effectively in English.
• Strong problem-solving abilities are essential.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Close cases efficiently and maintain high customer satisfaction.
• Build strong relationships with partners and clients.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful, able to multitask

Descripción del empleo

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

1. Communicate with customers via phone, chat & e-mail
2. Track and follow cases to ensure they are closed in an efficient and timely manner
3. Maintain high customer satisfaction, representing a major brand
4. Provide and maintain strong, professional relationships with all partners and show empathy at all times
5. Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with house searching process at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas