Outbound Product Manager for Oracle Communications BSS – CRM / CX / Monetization

Oracle; España; Presencial; EUR 70.000 - 120.000; Jornada completa

Descripción de la vacante

A leading technology company seeks an Outbound Product Manager for its CX/CRM solutions, focusing on guiding market strategies and sales enablement. The ideal candidate will possess extensive industry experience, particularly in B2B environments, and demonstrate strong leadership in product management roles. This opportunity emphasizes innovation and inclusive culture.

Servicios

Competitive salary with exciting benefits

Learning and development opportunities

Employee Assistance Program

Employee resource groups for diverse communities

Core benefits including life insurance

Flexible vacation policies

Paid parental leave

Adoption assistance

Formación

• 10+ years professional experience with a minimum of 5 years in customer-facing roles.
• Strong domain experience in CX / CRM and billing.
• Proven collaboration and communication skills.

Responsabilidades

• Develop and deliver compelling GTM content for sales enablement.
• Support strategic customer engagements with industry knowledge.
• Generate thought leadership through industry analyst briefings.

Conocimientos

CX / CRM

billing / charging

storytelling

customer order orchestration

cloud technologies

AI / GenAI

Herramientas

Salesforce

Siebel CRM

Descripción del empleo

his posting is for an Outbound Product Management position for the solution focusing on the CX / CRM / BSS environment within a Telco / Cableco operator.

The role resides within the Oracle Communications Global Industries Unit (CGIU), which is a leading provider of Business and Operations Support Systems (BSS / OSS), and networking solutions to the communications market. These BSS / OSS solutions support the concept to cash to care process – they address offer design (enterprise product catalog), customer order negotiation / capture (sales, CPQ), order fulfillment (central order management), monetization (charging, billing), and end to end customer care – enabling service providers to rapidly deploy, efficiently deliver and optimally manage, new innovative customer services. The CGIU has a customer base that ranges from market leading global Tier 1 service providers to innovative market disruptors together with an ecosystem of systems integration partners.

As a key member of the outbound product management team for DBE and Siebel CRM, you will :

• Develop, and deliver, compelling GTM content for enablement of sales, consulting, and partners
• Create competitive information, inc. battlecards, SWOTs, etc., for top competitors
• Directly and indirectly support strategic customer engagements with domain knowledge and industry / customer experience
• Generate awareness and thought leadership with industry analysts through briefings / inquiries / reports
• Lead and participate in key industry initiatives – ., TMF catalysts, industry showcases, etc.
• Represent Oracle as thought leader at industry events and in key industry standards bodies
• Identify, gather, and synthesize insights gleaned from industry trends, customer, and partner engagements back into product management for roadmap consideration

What You'll Bring

• Strong domain experience in CX / CRM, billing / charging, customer order orchestration
• Proficiency working in the B2B domain with expertise in the Lead to Quote process, customer frame contracts, etc.
• Compelling story telling / solution evangelization – esp. to business buyers (., VP enterprise sales, to quantify and justify the solution business value
• Clear ability to convey sophisticated solutions to customers’ complex business problems – connecting the business, IT, and executive buyers
• Familiarity with contemporary CRM environments (., Salesforce, Amdocs, Siebel CRM, and call center environments
• Experience working with, and incorporating, cloud, AI / GenAI / Agentic AI, etc., into the broader solution proposition
• 10+ years of professional experience with minimum 5 years’ experience working in a customer facing go to market role
• Proven cross-team collaboration with excellent written and verbal communications skills

What We'll Offer You

• A competitive salary with exciting benefits
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. / corporate / careers / diversity-inclusion /

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Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

CA : Hiring Range in CAD from : $88,100 to $192,600 per annum.

US : Hiring Range in USD from : $115,400 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee / Spouse / Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.