Orthodontist Coordinator

Impress; Barcelona; Presencial; EUR 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

High-end technical equipment

Ongoing training

Career path and growth opportunities

Special discounts on aligner treatments

Descripción de la vacante

A leading health-tech innovator in Barcelona is seeking a Doctor Trainer to support and train medical teams across their clinics. The ideal candidate will possess a degree in dentistry or orthodontics and have solid clinical experience with aligners and digital technologies. Responsibilities include creating training processes, liaising between clinics and HQ, and addressing patient requests. Fluency in Spanish and professional English is required. This role offers growth opportunities in a dynamic international environment.

Formación

• Solid clinical experience, ideally with aligners and digital technologies.
• Experience in supervising or coordinating a medical team.
• Fluent Spanish, professional English.
• Proficiency in digital tools and patient tracking software.
• Ability to supervise and validate treatment plans and manage complex cases.
• Natural leadership, organizational skills, and excellent communication skills.
• Focus on patient excellence and continuous improvement.
• Fluent Spanish, professional English.
• Willingness to travel frequently to all clinics internationally.

Responsabilidades

• Be the first level of support for the doctors and auxiliaries.
• Train teams on processes and training techniques.
• Solve escalated patient requests and personally work with problem patients.
• Create training and processes.
• Train teams on processes and training techniques.
• Monitor quality reports, NPS, and performance daily.
• Create improvement action plans and implement them.
• Monitor clinic time utilization and daily quality checks.
• Create procedures on quality monitoring of staff and compliance with processes.
• Handle escalated patient requests and coordinate meetings or calls as needed.
• Engage in marketing activities, influencer interviews, and photoshoots for social media.
• Combine office and clinic work as orthodontic knowledge is required.
• Travel may be required and weekend work可能.

Conocimientos

Leadership

Communication

Organization

Digital tools proficiency

Treatment planning

Leadership

Organizational skills

Communication

Spanish fluency

English proficiency

Travel willingness

Patient focus

Continuous improvement

Educación

Graduate in dentistry or orthodontics

Herramientas

Patient tracking software

Descripción del empleo

🌟 Join Impress – Europe’s Leading Health-Tech Innovator!

We believe everyone deserves a smile they’ll love 😁. As the largest Ortho clinic chain in Europe, we combine cutting‑edge tech with expert care, revolutionizing invisible orthodontics since 2019.

With 140+ clinics across 9 countries 🌍 and rapid growth, we’re improving lives worldwide.

The Impress team is passionate about teeth, digitalization, and customer service. We are

looking for a Doctor Trainer to accompany and support our doctors in their daily needs

across all our clinics.

What we offer:

• High-end, high-performance technical equipment: .
• Modern, fully renovated dental centers.
• Ongoing training.
• Support from a general practitioner for procedures not related to orthodontics.
• Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app.
• International network of colleagues (EU & USA).
• Energetic clinical team that listens to each other.
• Career path and growth opportunities.
• Special discounts on aligner treatments for you and your family.

In this role, you will:

• Be the first level of support for the doctors and auxiliaries.
• Create the team and the process for smooth support for the front doctors.
• Be the liaison between the clinics and the HQ in Barcelona.
• Create training and processes.
• Train teams on processes and training techniques.
• Daily monitor quality reports and NPS and ensure good performance.
• Create improvement action plans and implement them.
• Daily monitor utilization and efficiency of time of the clinic teams. Organize daily quality checks.
• Create and implement procedures on quality monitoring of hygienist, auxiliaries, doctors in the use of tools and compliance with processes.
• Solve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails.
• Engage in marketing and interviews, receipt of influencers, and photoshoots. This may involve videos for social media.
• Combine work in the office and in the clinic when clinic requires orthodontic knowledge support.
• The work may involve travelling and need to work on weekends.
• Your hard work and drive to succeed will deliver nothing less than impressive results.

What you need to be successful:

• Graduate in dentistry or orthodontics, registered with the Dental Association.
• Solid clinical experience, ideally with aligners and digital technologies.
• Experience in supervising or coordinating a medical team.
• Proficiency in digital tools and patient tracking software.
• Ability to supervise and validate treatment plans and manage complex cases.
• Natural leadership, organizational skills, and excellent communication skills.
• Focus on patient excellence and continuous improvement.
• Fluent Spanish, professional English.
• Willingness to travel frequently to all of our clinics at an international level.