Order Desk Specialist

Beko Europe; Barcelona; Vor Ort; EUR 26.000 - 38.000; Vollzeit

Zusammenfassung

Beko Europe is seeking an Order Desk Specialist to manage the full order lifecycle—from entry in SAP through to final delivery—ensuring accuracy and adherence to our commercial policies. You will coordinate with Logistics, Sales, and Credit to resolve issues, verify product availability, and respond to customer inquiries, driving continuous process improvement and high customer satisfaction.

Beko Europe is an equal opportunity employer, offering growth opportunities within a leading home

Qualifikationen

• Experience in order management, customer service, or logistics.
• Hands-on experience with SAP systems and EDI order processing.
• Strong communication and cross-functional collaboration skills.
• Detail-oriented with commitment to accuracy.
• Problem-solving mindset and continuous improvement focus.

Aufgaben

• Process sales orders across direct channels, EDI, and sales submissions.
• Manage end-to-end order processing in SAP and generate delivery numbers.
• Coordinate with Logistics to optimize delivery execution.
• Collaborate with Sales and Credit to address inquiries and expedite holds/releases.
• Apply basic problem-solving to improve processes and customer satisfaction.

Kenntnisse

Order management

SAP

EDI

Communication

Attention to detail

Tools

SAP systems

EDI processing

Jobbeschreibung

Are you detail-oriented, customer-focused, and passionate about efficient order management? Beko Europe is seeking an Order Desk Specialist to ensure seamless customer satisfaction by managing the full order lifecycle—from entry in SAP through to final delivery—in accordance with our commercial policies.

Key Responsibilities

• Order Processing & Verification: Receive, review, and process sales orders across direct channels, EDI, and sales team submissions. Ensure accuracy in pricing, availability, quantity, and policy compliance prior to order release.
• SAP Management: Manage end-to-end order processing in the SAP system, including sales order creation and delivery number generation.
• Operational Coordination: Communicate proactively with Logistics to optimize delivery execution, and collaborate with the Customer Relationship Planner to verify product availability.
• Cross-Functional Collaboration: Partner with the Sales team to address customer inquiries and work closely with Credit to expedite order holding/release processes.
• Continuous Improvement & Problem Solving: Apply basic problem-solving methodologies to resolve issues, elevate customer satisfaction, and contribute ideas for process improvement.

Key Requirements & Skills

• Experience in order management, customer service, or logistics administration.
• Hands-on experience with SAP systems and EDI order processing is highly desirable.
• Strong communication and cross-functional collaboration skills.
• Problem-solving mindset with a commitment to customer satisfaction and continuous process improvement.
• High attention to detail and accuracy.

Why Join Beko Europe?

Beko Europe is a leading home appliance company dedicated to improving the lives of consumers through a diverse range of innovative and sustainable products and solutions. Recognized as part of the #1 Home Appliances Company in Europe, Beko Europe offers a portfolio of 16 renowned brands—including Beko, Hotpoint, Indesit, Whirlpool, Leisure, Blomberg, and KitchenAid—delivering quality appliances to millions of households.

We promote sustainability in the home through cutting-edge technology, skilled human resources, and strong manufacturing capabilities to build a better future.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.

To learn more about us, visit www.bekoeurope.com, follow us on LinkedIn, or explore job opportunities on our Careers Page.