Operations Support Agent

TUI Cruises GmbH; Torremolinos; Presencial; EUR 20.000 - 24.000; Jornada completa

Descripción de la vacante

A leading company in the tourism sector is seeking Operations Agents in Torremolinos who are digitally savvy and detail-oriented. Successful candidates will assist in managing various operational functions and supporting team members. The role requires excellent organizational skills and fluency in Spanish and English, offering a competitive salary and benefits.

Servicios

22 days of holiday plus two extra days

Discounted private health insurance options

Access to TUI Learning Hub and language lessons

Involvement in charity and sustainability initiatives

Formación

• Experience in the leisure and tourism industry, ideally in a booking admin position.
• Ability to work flexibly, including shifts from Monday to Sunday.
• Excellent verbal and written communication skills in Spanish and English.

Responsabilidades

• Manage petty cash transactions and cash reconciliations.
• Assist with staff accommodation and car rental contracting.
• Support TUI Reps with onboarding and offboarding related to flights and HR.

Conocimientos

Organizational skills

Problem-solving

Team Collaboration

Excellent communication skills

Descripción del empleo

We are seeking digitally experienced and helpful individuals like you to join our diverse team of Operations Agents in Torremolinos - Spain .

You will be the link between Operations Support Hub, Central Functions, and across the Destination. You will assist the Operations Support Team Manager with the onboarding and offboarding of staff and support all related functions of office management in your area.

If you have the right to work in Spain (+ live close to or in Torremolinos) and speak English and Spanish, keep on reading!

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary, which already starts at 20.800€ gross per year.
• 22 days of holiday (on a full year) + two extra days (on your birthday and one happy day).
• Discounts and multiple offers with TUI Club Benefits.
• Option to obtain discounted private health insurance.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy, and language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24 / 7 Wellbeing Hub.
• We offer a fijo discontinuo contract starting at the end of June until the end of October 2025, with potential for career growth tailored to your skills and expertise.

ABOUT YOU

• Great organizational skills and ability to work in a fast-paced environment.
• Experience in the leisure and tourism industry, ideally in a booking admin position.
• Ability to work flexibly, including different shifts from Monday to Sunday.
• You can solve problems independently, embrace our digital culture, adapt quickly to changes, and learn new skills fast.
• Collaborative approach, a true team player.
• Excellent communication skills, both verbal and written, in Spanish and English. A driver’s license and own car are required.

ABOUT THE JOB

• Manage petty cash transactions and cash reconciliations.
• Assist in device management, register devices given to reps, and help with setup and connection queries.
• Place orders and deliver uniforms to reps or destination staff; assist with staff accommodation and car rental contracting.
• Maintain office facilities, supplies, building maintenance, reception, courier services, etc.
• Support TUI Reps in destination with onboarding and offboarding related to flights, HR, documents, visas, and payment cards.
• Assist the Operations Support Hub with local staff commissions and destination queries.
• Help with health and safety checks for staff accommodation during season start and end.

From a workplace to a place to belong. At TUI, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments. If you require any support, please let us know.

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