Operations Support Agent

TUI; Benidorm; Presencial; EUR 20.000 - 25.000; Jornada completa

Descripción de la vacante

TUI is seeking Operations Agents in Benidorm to manage office functions and support the Operations Support Hub. The ideal candidate will bring excellent organizational and communication skills in English and Spanish, along with experience in the leisure and tourism industry. A fixed contract with opportunities for career growth is offered, along with numerous benefits including holidays and health insurance options.

Servicios

22 days of holiday per year

Discounted private health insurance

Free access to TUI Learning Hub

Training days paid

Involvement in charity initiatives

Flexible work schedule

Formación

• Fluency in Spanish and English required.
• Experience in booking administration is ideal.
• Ability to work flexible shifts from Monday to Sunday.

Responsabilidades

• Manage petty cash and cash reconciliations.
• Assist with staff onboarding and offboarding.
• Maintain office facilities and supplies.

Conocimientos

Organizational skills

Problem-solving

Communication

Flexibility

Team collaboration

Educación

Experience in leisure and tourism

Descripción del empleo

We are seeking digitally experienced and helpful individuals like you to join our diverse team of Operations Agents in Benidorm, Spain.

You will serve as the link between the Operations Support Hub, Central Functions, and across the Destination. Your responsibilities include assisting the Operations Support Team Manager with staff onboarding and offboarding, as well as supporting all related office management functions in your area.

If you have the right to work in Spain (+ live close to or in Benidorm) and speak both English and Spanish, please keep reading!

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary, which starts at 20.800€ gross per year.
• 22 days of holiday per year, plus two additional days (on your birthday and one 'Happy Day').
• Discounts and multiple offers with TUI Club Benefits.
• Option to obtain discounted private health insurance.
• We pay you for all training days completed and provide free access to our TUI Learning Hub, TUI Skills Academy, and language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and enjoy access to our WeCare Team & 24/7 Wellbeing Hub.
• We offer a fixed discontinuous contract from the end of June to the end of October 2025, with opportunities for career growth tailored to your skills and expertise.

ABOUT YOU

• Excellent organizational skills and the ability to work in a fast-paced environment.
• Experience in the leisure and tourism industry, ideally in booking administration.
• Flexibility to work different shifts from Monday to Sunday.
• Ability to solve problems independently, embrace our digital culture, and adapt quickly to changes and new skills.
• Collaborative team player.
• Excellent verbal and written communication skills in both Spanish and English. A driver's license and own car are required for this role.

ABOUT THE JOB

• Manage petty cash transactions and cash reconciliations.
• Assist with device management, including registration and setup queries.
• Order and deliver uniforms, assist with staff accommodation and car rentals.
• Maintain office facilities, supplies, building maintenance, reception, and courier services.
• Support TUI Reps in destination with onboarding, offboarding, visas, documents, and payment cards.
• Assist the Operations Support Hub with local staff commissions and destination queries.
• Conduct health and safety checks for staff accommodation at the start and end of the season.

At TUI, we see our workplace as a place to belong. We embrace diversity, equity, and inclusion, encouraging everyone to come as they are, because together, our potential is limitless.

We support candidates with disabilities and impairments. Please let us know if you require any assistance.

#TUIDestinationJobs #TUIJobs #LetsTUIit