Operations Manager / South Western Europe

nextbike GmbH; Barcelona; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

nextbike GmbH is seeking a Technical Operations Manager for South Western Europe, tasked with optimizing processes and ensuring service quality. The role involves managing operational data, collaborating cross-functionally, and supporting installations while working in an international and diverse team. Join us to shape the future of mobility in Europe.

Servicios

25 working days of paid annual leave

Remote work allowance

Access to nextbike rental bicycles

Strong team culture

Technical equipment provided

Formación

• Tech-savvy, energetic, and proactive individual.
• Strong analytical mindset and problem-solving skills.
• Highly proficient in Microsoft Office, especially Excel.

Responsabilidades

• Manage product issue resolution and service continuity.
• Collaborate with Technical Quality teams.
• Support electric station installations and compliance.

Conocimientos

Analytical mindset

Problem-solving

Proficiency in English

Proficiency in Spanish

Proficiency in Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

As a Technical Operations Manager for South Western Europe, you'll play a key role in optimizing processes, enhancing service quality, and driving operational excellence across the region. You'll serve as the bridge between technical teams and local markets, ensuring seamless execution and continuous improvement.

Your responsibilities include, but are not limited to:

• Managing and maintaining product issue resolution and service continuity within the region, including SOP support and manual development.
• Collaborating with Technical Quality teams to streamline processes, resolve issues swiftly, and improve cross-team coordination.
• Supporting electric station installations by refining procedures, coordinating logistics, and ensuring regulatory compliance.
• Working cross-functionally to address regional needs, ensure readiness, and align with budget requirements.
• Analyzing, interpreting, and improving operational data to track performance and identify trends.

Your profile

• Tech-savvy, energetic, and proactive, with a strong analytical mindset and a talent for problem-solving.
• Highly proficient in Microsoft Office (especially Excel, PowerPoint, and Word).
• Excellent command of English and Spanish (B2+); French is a strong plus.
• Passionate about urban mobility, cycling, and sustainable transport, with an interest in improving city liveability.

Why nextbike?

• A job that sustainably improves your quality of life and that of your fellow humans.
• 25 working days of paid annual leave plus public holidays.
• Remote work allowance.
• A permanent position, working fully remote or in a FlexOffice with technical equipment provided.
• A strong team culture with flat hierarchies.
• An international network of colleagues.
• Access to nextbike rental bicycles.

About us

nextbike is the market leader in bike sharing and a trusted partner for public transport operators and municipalities across Europe. With over 20 years of experience and more than 300 locations in over 20 countries, we create mobility services for everyone. Our mission is to sustainably move people as part of public transportation. We are committed to this mission with passion, enthusiasm, and authenticity. Our team of over 500 employees is growing to support our international expansion.

We promote diversity and equal opportunities — everyone is welcome here. We believe that great achievements come from collaboration, respecting and appreciating one another regardless of gender, background, or perspective. More than your résumé, we value your skills, personality, and willingness to take responsibility.

We look forward to your application and are dedicated to creating an environment where everyone can thrive. If you want to be part of a company shaping the future of mobility in Europe, apply now and share your ideas and expertise!

Get a first impression of your future colleagues on our careers page.