Operations Manager Centro De Distribución Logístico

Our new MEININGER Hotel is looking for an Assistant Hotel Manager (f / m / d). Do you see yourself as a supportive & caring leader with an aptitude for fun? Get ready for your new adventure and apply to MEININGER Hotel Barcelona!

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• Motivate the staff, ensure a pleasant and safe work climate and good cooperation within the team and with other colleagues.
• Cooperate with the HR department to hire staff and ensure the correct on- and offboarding process.
• Lead regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchanges.
• Ensure all work equipment and information required for providing the guests with the best possible service is available, in good condition, and continuously optimize clear workflow and definitions.
• Use available tools to obtain feedback from guests : analyze and categorize the feedback, drive activities, and implement them in coordination with the Hotel Manager.
• Attend to complaints from guests that could not be solved by the team and ensure that the guest is satisfied with the offered solution.
• Optimize room distribution by means of conscientious occupancy optimization and coordinate the optimal allocation of group rooms in coordination with the Groups department.
• Perform regular audits aligned with company standards, document them, and initiate corrective measures in coordination with the Operations Manager.
• Maintain an inventory management system, oversee stock-takes in keeping with the provided guidelines, and support the preparation of monthly closings.

YOUR PROFILE

• Minimum of 3 years of relevant experience in leading a front-office team or similar.
• Enjoy leading a diverse, motivated team and be an inspiring personality.
• Experience in working in a fast-paced work environment.
• Excellent communication skills in Spanish and English.
• Solution-oriented with great commitment and entrepreneurial thinking.
• Leadership skills including coaching, mentoring, feedback, and training.
• Strong proficiency with Microsoft Office suite and front office systems (e.g. Sihot, Fidelio).
• A desire to travel occasionally.

WHAT MEININGER OFFERS

• 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.).
• 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Programs).
• Access to our well-being platform, offering personalized 1 : 1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family members.
• Growth and development opportunities as part of an internationally expanding organization.
• Staff nights at all MEININGER hotels and Friends & Family discounts.
• Lively, open, and international corporate culture with flat hierarchies.
• Regular employee events and team activities : M-Days, Winter and Summer parties, team building events.

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Send us your CV. We welcome candidates from different backgrounds, cultures, life preferences, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

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