Operations / Hotel Manager

Off Grid Girona; Aldeatejada; Presencial; EUR 25.000 - 45.000; Jornada completa

Descripción de la vacante

Una innovadora empresa está buscando un Gerente de Operaciones apasionado por la hospitalidad para un emocionante proyecto en un entorno natural impresionante. Esta posición ofrece la oportunidad de formar parte de un equipo comprometido con la sostenibilidad y la creación de experiencias excepcionales para los huéspedes. Con un enfoque en el trabajo en equipo y la colaboración, serás responsable de la gestión diaria de la oficina frontal, asegurando que cada detalle contribuya a una estancia inolvidable. Si tienes experiencia en el sector hotelero y deseas dejar tu huella en un nuevo destino, esta es tu oportunidad.

Servicios

Alojamiento disponible

Comida durante el turno

Ambiente creativo y gratificante

Formación

• Experiencia en gestión de oficina frontal y atención al cliente.
• Conocimiento de prácticas sostenibles y habilidades de marketing digital.

Responsabilidades

• Gestionar el día a día de la oficina frontal y asegurar una experiencia memorable para los huéspedes.
• Colaborar con otros departamentos para reducir el impacto ambiental del hotel.

Conocimientos

Habilidades excepcionales en atención al cliente

Liderazgo

Comunicación efectiva

Resolución de problemas

Pasión por la hospitalidad

Conocimiento de prácticas sostenibles

Experiencia en marketing digital

Educación

Experiencia mínima de 5 años en un puesto de oficina frontal

Experiencia en gestión de alimentos y bebidas

Herramientas

Sistema operativo Mews

Descripción del empleo

Welcome to Our Off-Grid Rural Hotel, Restaurant, and Permaculture Farm!

We’re opening in June 2025, located in Alta Garrotxa national park near Girona. Our vision is to create a unique, sustainable destination that combines wellness, cycling, yoga retreats, and farm-to-table dining. A chance to be part of a unique, sustainability-focused project.

The opportunity to work in a stunning natural setting. A welcoming environment where your ideas and skills will help shape the project’s future.

If you have worked at a boring hotel chain and want to escape to the countryside and be part of the next big hospitality movement then this may be for you.

Must have :

• Passion for hospitality
• Passion for nature and healthy living.
• You’re all about having a positive impact on the people and environment you interact with.
• You’re not precious. We leave our egos at the door and help get things done.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Hotel or leisure related experience as Duty Manager or similar role.
• Be fluent in Spanish / Catalan and English.

Full time Operations (Manager) to join our pre-opening team. Running of our day-to-day Front Office, to create a memorable, effortless experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again.

Be part of a small and friendly team where nothing is too much trouble.

You’ll be hands-on and willing to work both front and back of house, restaurant, farm, events etc spending time with guests and team members alike.

To assist the Owner to manage any changes in hotel procedures around health and safety compliance.

Act as Manager on duty, making sure everything is running smoothly and looking sharp, working with the team to find solutions to any problems.

Key Requirements (NN = Non Negotiable) :

• Minimum 5 years of professional experience in front office position. (NN)
• Exceptional people skills both for the customer and fellow team members. (NN)
• Experience in all aspects of front office from check in / out, housekeeping, incoming calls / bookings, handling customer service issues, revenue management. (NN)
• Implement and maintain efficient front office procedures and systems.
• Group management;
• Experience in front of house Food and Beverage.
• Familiar with Mews operating system would be a big advantage.
• Multilingual: English, Spanish and / or Catalan required. (NN)
• Lives locally / legally authorized to work in Spain. (NN)
• Valid driving license. (NN)
• Proven experience as a Front Office Manager or similar role in a hospitality setting.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Knowledge of sustainable practices and eco-friendly initiatives.
• Experience in digital marketing and social media content creation.
• Passion for hospitality and a commitment to delivering exceptional guest experiences.
• Ability to work flexible hours, including weekends and holidays.
• Collaborate with other departments to reduce the hotel's environmental impact.

What's In It For You...

Become part of a team that’s very passionate about creating great hospitality experiences.

Accommodation (if required) in the middle of stunning natural surroundings.

Food on us during your shift.

The chance to challenge the norm and work in an environment that is both creative and rewarding.

Join an innovative team shaking things up on the hospitality scene.