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A leading company in the hospitality sector, Durlet Apartments, is seeking a Head of Operations in Barcelona. The ideal candidate will manage daily operations, supervise staff, and enhance customer satisfaction while ensuring compliance and budget management. This full-time, on-site role requires strong operational experience and analytical skills.
We pride ourselves on providing high-quality living spaces with excellent customer service and amenities for both short and medium-term stays.
This is a full-time, on-site role located in Barcelona as the Head of Operations. The Head of Operations will be responsible for overseeing the day-to-day operations of Durlet Apartments, including managing staff (front desk, housekeeping, cleaning, etc.), ensuring high standards of service and maintenance of the apartments, developing and implementing operational strategies, and managing budgets. The role also involves ensuring compliance with local regulations and improving overall efficiency and customer satisfaction.
Minimum requirements: