Operations + Client Success (Founding team)

Yes.inc; León; Presencial; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

Yes.inc recherche un opérateur d'équipe fondatrice pour gérer les opérations et intégrer les systèmes qui permettront de réaliser une ambition de 10,000 interviews d'experts. Ce rôle joue un part essentiel dans le développement de l'entreprise et nécessite un gestionnaire d'opérations expérimenté capable de travailler avec des leaders mondiaux. Le candidat idéal doit avoir un solide bilan en opérations, une familiarité avec les outils modernes d'automatisation et la passion d'interagir avec des experts de haut niveau.

Servicios

Équité significative

Salaire compétitif

Travail avec une équipe de haut calibre

Contact direct avec des esprits brillants

Impact significatif dès le premier jour

Formación

• 3-7 ans d'expérience en opérations ou dans une entreprise à forte croissance.
• Fluency avec des outils modernes d'opérations et d'automatisation.
• Mentalité de systèmes, capable d'identifier rapidement les inefficacités.
• Confiance dans la gestion de conversations avec des cadres de haut niveau.

Responsabilidades

• Gérer les opérations de A à Z pour permettre l'expansion.
• Établir des relations avec des dirigeants, chercheurs et autres leaders d'opinion.
• Assurer l'excellence des processus et suivre les performances.

Conocimientos

Operations management

Customer success

Relationship management

Process excellence

Data analysis

Herramientas

CRM platforms

Automation platforms

Data dashboards

Descripción del empleo

Yes.inc is a platform built to share expert insights, one conversation at a time. We’ve already welcomed Harry Stebbings, Anton Osika (founder of world's fastest growing company), and senior leaders from firms such as JPMorgan and Wise, and have collaborated on events with Oxford and Cambridge universities.

We believe strongly in the power of human conversations and relationships in the Age of AI, this is our core DNA.

The challenge ahead

Over the next 36 months we plan to record 10,000 expert interviews, an ambition that would set a world record. To pull that off, we need a founding-team operator who can turn big vision into dependable systems and while also helping us surpass our first major milestone of $1 million ARR.

What you’ll own

• End-to-end operations – design, refine, and run the workflows that let us scale from “one-off” to “world record” without losing our personal touch.
• Relationship management – build trust with C-suite executives, academics, investors, and other thought leaders around the globe.
• Process excellence – spot friction, automate the fix, and keep the trains running on time.
• Growth metrics – work with the founders to set targets, track performance, and open new revenue lines.

What sets you up for success

• A track record running operations or customer success for a service-led, high-growth business (roughly 3–7 years of experience) OR Management consulting OR Ex VC-backed founder.
• Fluency with modern ops / AI tools CRM, automation platforms, and data dashboards.
• A systems mindset : you notice inefficiency in a heartbeat and can’t rest until the process is airtight.
• Confidence in any room, whether you’re interviewing a Fortune 500 executive or presenting numbers to the team.
• Hunger for ambitious goals and a bias for decisive action.
• Love people (you frequently host dinner parties, and are unusually comfortable on stage)
• Founding-team impact – your decisions will shape the company’s trajectory from day one.
• Generous upside – competitive salary plus meaningful equity.
• Lean, high-calibre team – we hire slowly so every seat is pivotal.
• Global reach – your work places you in direct contact with some of the brightest minds in business, academia, and technology.
• Highly selective team - you will work with the best, in the most exciting company to hit Linkedin in the age of AI.

Look forward to meeting you!

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