Operations Assistant Sevilla

Xior Student Housing; Sevilla; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Join a dynamic student residence team as an Operations Assistant in Seville. In this role, you'll provide excellent customer service, manage reservations, and support various departments while contributing to a vibrant environment that promotes student well-being. Ideal candidates will have hospitality-related studies and strong communication skills.

Servicios

Opportunities for further development and international growth

A fun, dynamic team environment

Attractive competitive salary

Formación

• Experience in the hospitality industry is preferred.
• Interest in customer service and new technologies is valued.

Responsabilidades

• Be the first point of contact at reception.
• Manage check-in and check-out processes efficiently.
• Coordinate between various departments for operational effectiveness.

Conocimientos

Customer service

Fluency in Spanish

Fluency in English

MS Office proficiency

Knowledge of social networks

Educación

Studies related to Hospitality, Tourism, or Business Administration

Descripción del empleo

We are looking for a dynamic, versatile operations assistant to join a student residence in Seville with 303 rooms (306 beds). You will work in an educational environment, offering an exclusive package of services and accommodation in an exceptional location. Your responsibilities include:

• Being the first face of our reception at the student residence
• Providing excellent customer service to students via counter, email, and phone
• Managing reservations, check-in, and check-out processes, and providing keys and cards to students
• Guiding visitors and prospective clients during open days and facility tours
• Supporting the administration office
• Monitoring the building and coordinating between departments such as cleaning, catering, maintenance, and gardening
• Implementing necessary protocols during emergencies
• Working in shifts within a rotating schedule of 40 hours per week, planned from Monday to Sunday between 7 am and 11 pm, with weekly breaks and holidays

Your Skills

• Studies related to Hospitality, Tourism, or Business Administration are a plus
• Experience in the hospitality industry
• Fluency in Spanish and English
• Proficiency with MS Office
• Interest and knowledge in customer service, social networks, and new technologies

What We Offer

• The opportunity to impact a fast-growing, dynamic company that is a leader in student accommodation in continental Europe
• The chance to build the future by working with and for students
• Opportunities for further development and international growth
• A pleasant workplace in Barcelona with a fun, dynamic team
• An attractive, competitive salary with additional benefits