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Operations Assistant

Easyfairs Iberia

Madrid

Presencial

EUR 25.000 - 35.000

Jornada completa

Hace 2 días

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Descripción de la vacante

A European Event Company is looking for an Operations Assistant in Madrid. The role involves managing exhibitor inquiries and orders for trade shows. Ideal candidates will have strong communication, organizational skills, and problem-solving abilities. Candidates must be fluent in English and Spanish. This full-time position offers opportunities in a fast-paced environment.

Formación

Previous experience in the exhibitions or events sector preferred.
Fluent in both English and Spanish.

Responsabilidades

Manage exhibitor orders and inquiries.
Coordinate the Exhibitor Store.
Assist exhibitors pre-event and ensure top-level service.
Handle exhibitor manuals and manage the Organiser Helpdesk.
Provide administrative support.

Conocimientos

Communication

Organizational Skills

Customer Service

Problem-Solving

Microsoft Office Proficiency

Attention to Detail

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About The Role

We are looking for an Operations Assistant to join our office in Madrid, managing several well-established trade shows. You will work within the Operations team on various Easyfairs exhibitions based in Spain and Portugal, handling exhibitor orders and assisting with their inquiries.

About The Role

Required Skills, Experience, and Attributes :

Previous experience in the exhibitions or events sector, or in a similar role.
High standards of communication.
Excellent organizational and time management skills.
Outstanding customer service and problem-solving abilities.
Ability to meet deadlines and work under pressure.
Proficiency in Microsoft Office products.
Attention to detail and accuracy.

All candidates must be fluent in both English & Spanish.

Main Responsibilities :

Coordination and management of the Exhibitor Store, assisting exhibitors with their pre-event orders and achieving revenue targets.

Communication with exhibitors to ensure they receive the highest level of customer service before, during, and after the event.

Management of the exhibitor manuals.

Managing the Organiser Helpdesk during events.

Administrative support.

Who are we?

Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries (Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 800 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also proud of being a "Sunday Times Best Place to Work 2025"!

We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills / experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Events Services

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