Onsite Network Engineer — Troubleshooting & Upgrades

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY; Rota; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY in Rota, Cádiz, Spain, is seeking a Network Support Engineer to install, configure, troubleshoot and maintain our network infrastructure onsite.

Candidates should have 1–3 years in network support, strong TCP/IP, VLANs, DNS/DHCP, and experience with Cisco equipment. CCNA or CompTIA Network+ is a plus; Windows Server/AD knowledge is helpful. You will work with customers, monitor networks, and document incidents to ensure minimal downtime.

Formación

• 1-3 years in network support or a similar role.
• Understanding of TCP/IP, VLANs, routing, switching, DNS, and DHCP.
• Experience with Cisco or similar networking equipment.
• Familiarity with network monitoring tools and ticketing systems.
• Strong troubleshooting and problem-solving skills.
• Certifications such as CCNA or CompTIA Network+ are an advantage.
• Basic understanding of Windows Server environments and Active Directory is an advantage.

Responsabilidades

• Provide first and second-level support for network incidents and service requests.
• Troubleshoot issues related to IP addressing, DNS, DHCP, VLANs, and network routing.
• Configure and support routers, switches, firewalls, and wireless access points.
• Monitor network performance and respond to alerts or outages.
• Maintain ticket updates and documentation for all reported incidents.
• Work with internal IT teams to resolve complex issues.
• Assist with network maintenance, upgrades, and implementation projects.
• Ensure timely communication on issue status and resolution.

Conocimientos

TCP/IP

VLANs

Routing

Switching

DNS

DHCP

Troubleshooting

Customer facing

Educación

CCNA

CompTIA Network+

CCNP

ACA

Herramientas

Cisco gear

Network monitoring tools

Ticketing systems

Descripción del empleo

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY in Rota, Cádiz, Spain, is seeking a Network Support Engineer to install, configure, troubleshoot and maintain our network infrastructure onsite.

Candidates should have 1–3 years in network support, strong TCP/IP, VLANs, DNS/DHCP, and experience with Cisco equipment. CCNA or CompTIA Network+ is a plus; Windows Server/AD knowledge is helpful. You will work with customers, monitor networks, and document incidents to ensure minimal downtime.