As Onboarding Manager you will be in charge of contacting customers, supporting the onboarding process, coordinating with account managers, and handling compliance. Your daily work will include tasks like these:
Ensure a smooth transition for newcomers through the company's onboarding process
Coordinate with various departments to provide necessary training and resources
Take care of paperwork and legal documentation and make sure they are completed correctly and on time
Monitor the progress and address any questions or concerns during the onboarding phase
Continuously improve the onboarding process based on feedback and best practices
The Profile
You speak Danish at a native level and you are fluent in English (B2).
Experience in customer support and sales is an advantage.
You have a good understanding and level of computer handling skills.
Excellent problem solving skills with the capability of research and identification of the right information.
You have experience in and a passion for online display advertising.
You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.
The Employer
Our client is a Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our client specializes in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
Additional Benefits
Help with NIE and setting up autonomo (paid by company)
Good work / life balance: Monday-Friday 9:30-17:30 with remote workdays
25 days paid vacation annually
Public health insurance
Young work environment
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