Onboarding, Analyst - Spain (Fixed-Term/Temp - REMOTE from Spain)

TN Spain; España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Analista de Onboarding para unirse a su equipo remoto en España. Este rol es fundamental para procesar la incorporación de nuevos agentes, asegurando una experiencia fluida y satisfactoria. El candidato ideal será adaptable, analítico y un solucionador de problemas, con habilidades excepcionales en comunicación. Ofrecemos un entorno de trabajo colaborativo y creativo, donde cada opinión cuenta y las soluciones audaces son valoradas. Si buscas un lugar donde puedas crecer y hacer una diferencia, esta es tu oportunidad.

Formación

• Educación post-secundaria preferida o experiencia relevante.
• Habilidades de comunicación escrita y verbal excepcionales en inglés y español.

Responsabilidades

• Procesar la incorporación de agentes para la configuración de cuentas y sistemas.
• Comunicar eficazmente con clientes y otros profesionales.

Conocimientos

Comunicación efectiva

Resolución de problemas

Organización

Adaptabilidad

Capacidad de trabajo en equipo

Gestión del tiempo

Inglés

Español

Educación

Educación post-secundaria

Descripción del empleo

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Onboarding, Analyst - Spain (Fixed-Term/Temp - REMOTE from Spain)

Client: eXp World Holdings

Location: Spain

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 25.04.2025

Expiry Date: 09.06.2025

Job Description:

Description

Position at eXp Spain. We are one of the with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Spain. Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!

What you will do:

1. Process joining agents for initial systems, process and account setup to include but not limited to:
2. Initiate the onboarding process after application received
3. Start the approval process
4. Send out / Gather required forms and contracts
5. Set up the joining agent’s profile
6. Trigger the setup of the agent’s transaction platform
7. Assign company tools/resources to agents during the joining process
8. Assist with fielding questions as needed
9. Communicate effectively, both orally and in writing
10. Respond to client/company communication in a manner that provides added value and generates significant customer satisfaction
11. Rapidly establish a positive working relationship with customers and other professionals
12. Work continuously on a task until completion (or referral to third parties, if appropriate)
13. Identify problem areas, and devise and deliver solutions to enhance the quality of service and to prevent future problems

How you will grab our attention:

1. Post-secondary education preferred, or relevant experience
2. High volume, multi-task environment in real estate or relevant experience
3. Ability to read and interpret documents including real estate contracts, leases, and settlement statements
4. Highly adaptable, analytical and a clear-thinking problem solver
5. A self-starter on individual projects and a contributing member on team projects with a “can do” attitude
6. Excellent written, verbal, and organizational skills
7. Strong organizational, prioritization and time management skills
8. Positive, trustworthy and dependable
9. Ability to work remotely with no direct in-person supervision
10. Excellent written and verbal communication skills, in both English and Spanish

The starting base pay for this position is between EUR 1,500 per month and EUR 2,000 per month and is dependent upon many factors such as location, experience, skills, and training.

eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.