On-site Malaga IT Lead: Desktop & Infrastructure

QTech Games; Málaga; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site in Málaga

Full-time

23 vacation days

Private health insurance

Certification support

Training and development

Ownership and visibility in growing co

Descripción de la vacante

QTech Games is seeking a Senior Desktop Support Engineer to take full ownership of our Malaga office IT infrastructure, ensuring a seamless technical experience for all employees.

You will design, implement and maintain IT support processes, manage onboarding/offboarding, collaborate with HR and Office Management, and drive continuous improvements while making autonomous technical decisions at the Malaga site.

Formación

• 5+ years of experience in IT support, progressing to senior or lead roles.
• Strong hands-on knowledge of hardware (MacOS/Windows laptops) and office networking (Wi-Fi, routers, switches).
• Experience creating or improving IT support workflows and documentation.
• Ability to work independently, manage a local site, and make high-level decisions.

Responsabilidades

• Own Malaga office IT infrastructure including networks, devices, and peripherals.
• Design, implement and maintain efficient IT support processes for fast resolutions.
• Manage onboarding/offboarding processes with HR and Office Management.
• Identify gaps and drive continuous improvements to systems and tools.
• Collaborate with HR, Facilities and Global IT to align local with global standards.
• Make autonomous technical and operational decisions for the Malaga site.

Conocimientos

Leadership

Process-driven

Collaboration

English fluency

Herramientas

Jira Service Management

Descripción del empleo

QTech Games is seeking a Senior Desktop Support Engineer to take full ownership of our Malaga office IT infrastructure, ensuring a seamless technical experience for all employees.

You will design, implement and maintain IT support processes, manage onboarding/offboarding, collaborate with HR and Office Management, and drive continuous improvements while making autonomous technical decisions at the Malaga site.