Omnichannel Senior Project Manager

LVMH Group; Madrid; On-site; EUR 60,000 - 80,000; Full time

Job summary

LVMH Group is seeking an Omnichannel Senior Project Manager in Madrid. The role involves coordinating projects that enhance customer experiences across channels. Ideal candidates will have over 5 years of project management experience and strong collaboration skills.

Candidates should be fluent in English and Spanish, with an ability to manage multiple workstreams simultaneously. The position offers an opportunity to lead transformation initiatives within a dynamic team committed to inclusivity.

Qualifications

• 5+ years of experience in project management in complex environments.
• Experience working on technical or digital projects.
• Comfortable managing priorities and multiple workstreams.

Responsibilities

• Coordinate omnichannel projects from scoping to launch.
• Act as a connector between different teams.
• Support governance routines to keep initiatives moving.

Skills

Project management

Collaboration skills

Agile methodologies

Attention to detail

Bilingual in English and Spanish

Job description

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

We are looking for an Omnichannel Senior Project Manager to support the evolution of LOEWE’s omnichannel ecosystem, helping us deliver seamless customer experiences across stores, digital channels, and services. This role sits at the heart of our Retail Transformation & Omnichannel team, ensuring initiatives are well structured, coordinated, and successfully rolled out across markets.

Job responsibilities

Your role will be:

• Coordinate omnichannel projects from early scoping through to launch and post-launch follow-up
• Help structure priorities, plans, and ways of working across business, IT, and regional teams
• Act as a connector between different teams, making sure everyone is aligned and moving in the same direction
• Follow up on key milestones, risks, and dependencies to keep delivery on track
• Support the definition and documentation of business needs and user requirements
• Contribute to testing (UAT), rollout preparation, and adoption of new capabilities in stores and markets
• Help improve existing omnichannel processes and simplify how we work across channels
• Make sure key information, decisions, and documentation are clear and accessible for all stakeholders
• Support governance routines (follow-ups, meetings, decision tracking) to keep initiatives moving
• Help ensure new tools and services are properly understood and adopted by teams across regions

Profile

What is important for the role:

• 5+ years of experience in project management in complex, cross-functional environments
• Experience working on technical or digital projects (eCommerce, retail systems, omnichannel tools, POS, OMS, or similar)Exposure to transformation or process improvement initiatives is a plus
• Strong collaboration skills and ability to work with different teams and stakeholders
• Comfortable managing priorities, dependencies, and multiple workstreams at the same time
• Structured mindset with attention to detail, but pragmatic and solution-oriented
• Ability to translate business needs into clear actions and follow-ups
• Experience with Agile or hybrid ways of working is a plus
• Fluent in English and Spanish is required; French is a plus

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.