Overview
We’re looking for a highly organised, detail-oriented, and proactive Office Manager & Finance Operations Analyst to join our team on a part-time basis. This hybrid role is perfect for someone who thrives in a varied role, balancing hands-on office management responsibilities with a strong focus on financial operations and reporting. You'll play a vital role in keeping our studio running smoothly while ensuring financial processes are accurate, timely, and efficient.
Key Responsibilities
- Finance Operations & WIP Management
- Lead monthly WIP balance sheet reconciliation review.
- Investigate discrepancies and chase missing purchase orders (POs).
- Validate all outgoing invoices before submission to clients.
- Manage the credit and re-issuance log with accuracy.
- Liaise with internal teams to maintain high-quality revenue tracking data.
- Support billing operations and ensure alignment with project and revenue recognition timelines.
- Oversee all client and intercompany invoicing activities.
- Ensure billing templates and project data are accurate in NetSuite.
- Conduct overrun reporting and assist in project KPI tracking.
- Support the team in project set up and management in our in house system.
- Credit Control & Debtors Management
- Own the debtors list and manage timely follow-up of overdue payments
- Coordinate with finance to identify and resolve misallocated or missing payments
- Escalate critical overdue accounts via weekly reports to senior leadership.
- Create weekly finance action point reports for the local finance team, flagging any ledger issues or outstanding actions.
- Provide weekly debtor list updates to key stakeholders.
- Cash Flow & Month-End Support
- Maintain and update AR status documentation to assist with cash forecasting.
- Review third-party and intercompany costs for proper coding and attribution.
- Align cross-sell and resource share costs with corresponding revenue for monthly close.
- Confirm IC invoices are correct per SOWs and flag variances to PMs.
Office Management Duties
- Facilities & Physical Office
- Manage postal mail, laundry service, fruit box delivery, and council bin schedules.
- Liaise with landlords and cleaners.
- Coordinate onboarding / offboarding logistics (hardware, laptop resets, etc.).
- Daily restocking of fridge and snacks, managing dishwasher and coffee machine upkeep.
- Weekly shopping orders (online and in-store).
- Monthly coffee supply and machine maintenance
- Ensure rooms are clean and equipped (whiteboards, water, glasses).
- Restock and maintain bathroom supplies.
What we are looking for?
- Finance or operations experience in a digital, creative, or professional services agency is preferred.
- Proficiency in NetSuite or similar accounting / project management platforms.
- Exceptional attention to detail and a strong sense of ownership.
- Strong communication and coordination skills.
- Experience juggling multiple tasks with competing deadlines.
- Comfortable working both independently and collaboratively across global teams.
- Positive, can-do attitude with a willingness to pitch in wherever needed.
- This is a part-time role (3–4 days per week) with hybrid flexibility.
- Some physical presence in the Melbourne or Sydney office is required.
Why DEPT?
- Join a fast-growing team at the forefront of modern commerce in Australia and globally.
- Work with bold brands and help architect high-impact platforms and experiences.
- Hybrid working with flexibility and a great office culture in Melbourne.
- Be part of a B-Corp certified, values-led business committed to positive impact.
You’ll be joining a fast-paced, high-performing global agency where every person matters. We foster a collaborative and supportive culture and offer flexibility, trust, and ownership. If you’re passionate about operations and want to make a real impact in a vibrant agency setting, we’d love to hear from you.
Details
- Seniority level: Not Applicable
- Employment type: Part-time
- Job function: Administrative