Norwegian speaking Customer service consultants- Fuengirola

Jobs By Nordics; Fuengirola; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dedicated customer service consultant to provide essential roadside assistance. In this dynamic role, you'll be the first point of contact for customers in need, ensuring they receive the right support during challenging situations. Your ability to communicate fluently in Norwegian and English, combined with your strong teamwork skills and attention to detail, will be vital in delivering exceptional service. Join a collaborative team that values good work ethics and offers a great work environment with opportunities for personal and professional growth. If you thrive in a fast-paced setting and are eager to learn, this is the perfect opportunity for you.

Servicios

Great work environment

Comprehensive training

Opportunities for personal development

Rotating schedule within 24/7 operations

Formación

• Experience in customer service is essential.
• Fluency in Norwegian and proficiency in English required.

Responsabilidades

• Assist customers in vulnerable situations with roadside assistance.
• Work in various systems to solve challenges effectively.

Conocimientos

Customer service experience

Fluent in Norwegian

Proficient in English

Knowledge of data and technology

Descripción del empleo

As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.

We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed. To accomplish this task, you will work in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.

To succeed in this role, we would like you to possess the following skills:

• Experience in customer service
• Fluent in Norwegian, both spoken and written
• Proficient in English, both spoken and written
• Good knowledge of data, technology, and systems
• A clean criminal record is a prerequisite

You will fit right in if you:

• Value good work ethics
• Have strong teamwork skills
• Excel in communication
• Are comfortable working both individually and in a team
• Are at ease with data and phone as work tools
• Are detail-oriented and enjoy complex tasks
• Are solution-oriented both with customers and colleagues
• Are curious and eager to acquire new knowledge
• Thrive in a fast-paced environment and adapt easily to change
• Want to be a part of a solid team with a strong culture

For the right candidates, we can offer:

• A great work environment with experienced and curious colleagues
• Comprehensive and structured training
• Excellent opportunities for personal and professional development
• A rotating schedule within 24/7 operations