Norwegian Speaking Customer Expert for Delivery Services - Work Remote In Greece

Mercier Consultancy MD; Valencia; Remote; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive Salary

13th/14th Salary

Paid Training

Health Insurance

Relocation Package

Performance Bonus

Mediterranean Opportunity

Job summary

Mercier Consultancy Group is seeking a motivated Norwegian-speaking Customer Expert for Delivery Services, based remotely in Greece. You will handle international delivery inquiries, coordinate with warehouses and carriers, and ensure timely, accurate communication with customers.

The role requires native Norwegian, good English, and a strong passion for logistics and customer service. A EU passport is mentioned for Greece employment and a fully paid relocation package may be offered.

Qualifications

• Native or fluent Norwegian (spoken and written) is essential.
• English proficiency to communicate with international partners and team.
• Interest in Logistics & Supply Chain and a commitment to customer excellence.

Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients regarding delivery and supply chain inquiries.
• Monitor and manage logistical transit data to ensure timely delivery of goods.
• Provide proactive solutions to delivery issues, coordinating between warehouses, carriers, and end customers.
• Maintain high service standards by addressing queries via phone, email, and live chat within logistics.

Skills

Norwegian language

Customer service

Logistics knowledge

Communication skills

Tools

CRM software

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions, helping professionals secure rewarding opportunities that align with their personal and career goals.

Job Overview

We are currently looking for a motivated professional to join our team in the Logistics & Supply Chain industry as a Norwegian Speaking Customer Expert for Delivery Services position in Greece. If you are passionate about efficient logistics operations and providing exceptional service, this role offers the perfect chance to build your career while enjoying the sun-drenched beauty of Southern Europe.

Key Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients regarding complex international delivery and supply chain inquiries
• Monitor and manage logistical transit data to ensure timely delivery of goods across the supply chain network
• Provide proactive solutions to delivery issues, coordinating effectively between warehouses, carriers, and end customers
• Maintain high service standards by addressing queries through phone, email, and live chat within the logistics sector
• Utilize advanced supply chain software to track shipments and resolve discrepancies in real-time
• Document service interactions and provide feedback to improve long-term logistical efficiency
• Contribute to a high-performing team focused on excellence in Norwegian-speaking jobs within the logistics field

Requirements

• Native or fluent Norwegian (spoken and written) is absolutely essential for this role
• Valid EU passport (mandatory) to facilitate seamless employment in Greece
• Strong interest in the Logistics & Supply Chain industry and a commitment to customer excellence
• Proficiency in English to facilitate communication with international partners and team members
• Excellent communication skills and the ability to solve logistical problems under pressure
• Comfortable working remotely within Greece while maintaining professional operational standards

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary) as a standard benefit
• Fully Paid Training to ensure your success in the Logistics & Supply Chain sector
• Health Insurance and comprehensive benefits package
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to start their new life in Greece
• Monthly Performance Bonus to reward your dedication and results
• A fantastic opportunity to secure one of the most sought-after Norwegian speaking jobs in the Mediterranean

Life in Greece

Embarking on a career path in Greece means embracing a life defined by Mediterranean charm, ancient history, and world-renowned hospitality. Jobs in Greece are synonymous with a high quality of life, allowing you to enjoy sunny weather, stunning Aegean coastlines, and a vibrant social scene outside of your working hours. Our team will guide you through your move, ensuring your transition to the Norwegian Speaking Customer Expert for Delivery Services position in Greece is seamless and exciting.

Whether you are seeking a change in scenery or a professional challenge within the logistics industry, Greece offers an unparalleled work-life balance. From the world-famous Mediterranean cuisine to the welcoming local culture, you will find that living and working here is a truly rewarding experience. Join us and discover why so many professionals choose to pursue their careers in Greece.