Norwegian Speaking Netflix Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Madrid; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Training program

Health insurance

13th/14th month salaries

Job summary

Mercier Consultancy Group is seeking Norwegian-speaking Netflix Customer Experts for a Greece-based role. You will handle multi-channel customer support, resolving playback issues, guiding account management, and billing inquiries in a fast-paced, international setting.

The opportunity offers extensive relocation support, ongoing training, and a pathway to career growth within Europe’s streaming services sector.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.

Responsibilities

• Provide world-class support to subscribers via chat, email, and phone.
• Troubleshoot playback issues for a seamless viewing experience.
• Assist users with account management, subscriptions, and billing questions.
• Represent the brand with a professional tone and high service standards.
• Navigate content features and platform updates.
• Collaborate with international teams to improve customer satisfaction.
• Maintain accurate records in CRM systems.

Skills

Norwegian (fluent/native)

Job description

Norwegian Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that bridge the gap between global industry leaders and professionals seeking life-changing international opportunities.

Job Overview

We are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece. If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.

Key Responsibilities

• Provide world-class support to subscribers of the world's leading streaming platform via chat, email, and phone
• Troubleshoot technical playback issues to ensure a seamless viewing experience for our global audience
• Assist users with account management, subscription inquiries, and billing questions with precision and empathy
• Represent the streaming brand with a professional tone, maintaining high standards of quality and service
• Act as a brand ambassador, helping users navigate the latest content features and platform updates
• Collaborate with international teams to share insights and improve customer satisfaction metrics
• Maintain accurate records of user interactions within our industry-specific CRM systems

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role
• Valid EU passport or work permit for Greece
• Strong passion for the streaming platforms industry and modern entertainment technology
• Previous experience in customer service or tech support is highly valued but not essential
• Excellent communication skills and a customer-centric mindset
• Ability to work in a fast-paced environment and adapt to new software interfaces quickly

Benefits

What We Offer

• Competitive Monthly Salary with a transparent performance-based structure
• Two extra salaries per year (13th and 14th month bonus)
• Monthly Performance Bonus to reward your dedication and excellence
• Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel stay
• Comprehensive, fully paid training program to master your craft within the streaming sector
• Excellent health insurance benefits and a supportive corporate culture
• Ongoing career development opportunities within one of the top Norwegian-speaking jobs currently available in Europe

Life in Greece

Embracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey. Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an ideal destination for those seeking a high quality of life outside of office hours.

Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks. When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise.