Norwegian Customer Support Representative For A Digital Bank

Concentrix; Madrid; Híbrido; EUR 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full paid training

Hybrid work

Descripción de la vacante

Concentrix is seeking a Norwegian-speaking Customer Support Representative for Bank Norwegian in Madrid. You will handle customer inquiries via email and calls, adhering to bank guidelines while delivering excellent service across a hybrid working setup.

Ideal candidates will be fluent in Norwegian and have strong English skills, with prior customer service experience. Training is provided to bring you up to speed on products and processes, and the role offers a full-time contract with a modern

Formación

• Proficient or bilingual level of Norwegian and advanced level of English.

Responsabilidades

• Provide customer service via email and incoming calls to Bank Norwegian customers.
• Follow bank guidelines and processes to ensure consistent service.
• Be part of a team with training and support to succeed.

Conocimientos

Norwegian

English

Customer service

Descripción del empleo

Norwegian Customer Support Representative for a digital bank • Madrid, Spain

Experience The Power Of a Game-changing Career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Norwegian? If so, then join us in Malaga (Hybrid) as a Customer Service Representative for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As a Customer Service Representative on our team, you will: Follow the guidelines and processes set up by the bank. Have a proficient or bilingual level of Norwegian and advanced level of English Have an open and positive mindset that helps to provide the best customer service experience Have previous experience in customers service Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field

In this role, we offer benefits that help you support your unique lifestyle: Full-time 39 hours/week permanent contract: Monday to Thursday from , Friday from Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution. Full paid training on the company and the project you'll be working on