Night Manager (5* hotel)

Hosco; Marbella; Presencial; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

Un hôtel de luxe à Marbella recherche un réceptionniste de nuit. Vous serez chargé d'accueillir les clients, de traiter les réservations et d'assurer un service à la clientèle exceptionnel. Ce poste exige une attitude professionnelle et des compétences en multitâche dans un environnement dynamique.

Servicios

Pourboires

Hébergement d'été (juin à septembre)

Jours de repos (4 jours de travail + 4 jours de congé)

Upselling

Formación

• Anglais et espagnol niveau avancé.
• Expérience de réceptionniste en hôtel souhaitée, idéalement 5*.
• Personnalité amicale et enthousiaste.

Responsabilidades

• Accueillir et orienter les clients, traiter les réservations.
• Répondre aux appels et fournir des informations précises.
• Gérer la sécurité du bureau et des accès.

Conocimientos

Proactivité

Approche professionnelle

Communication écrite et verbale

Compétences organisationnelles

Compétences en multitâche

Service à la clientèle

Herramientas

Microsoft Office

Descripción del empleo

**About the job**. . We are hiring in Boho Club: Night Auditor/Receptionist. Key requirements:- Education: Finance / Customer Service/Front Office/ Hospitality. - Professional category: Front Office Receptionist/ Auditor Night. - Experience: not necessary, at least 1 year- Opera Cloud. - Languages:English: Professional levelSpanish: Professional level. . Other languages (French, Deutsch, Russian, Arabic will be a plus). . **Job description:**. . - Welcome and greet guests by providing friendly, efficient and courteous service. - Perform check-in, check-out and payment transactions- Answer phone calls. Answer, screen and forward incoming phone calls- Receive, sort and distribute mail/daily deliveries. - Manage complaints, arrival, departure and rest functions. - Provide information to guests about facilities, events and services. - Maintain a high level of personal hygiene and appearance. - Reception and classification of the daily mail- Ensure the reception area is neat and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures). - Direct visitors to the appropriate person and office. - Provide basic and accurate information in person and by phone/email. - Maintain office security by following security procedures and controlling access through the reception desk (monitor logbook, issue visitor passes). - Order receiving supplies and maintain a stock inventory. - Update calendars and schedule meetings. - Arrange travel and accommodation, and prepare vouchers. - Maintain up-to-date records of expenses and office costs. - Perform other administrative receptionist duties such as filing, photocopying, and transcribing Your main qualifications/skills. - Enthusiastic with a friendly personality. - Proven experience as a Front Office Receptionist or similar role, ideally in a 5* resort or hotel environment. - Proficiency in Microsoft Office. - Customer service and professional attitude and appearance- Solid written and verbal communication skills. - Ability to be resourceful and proactive when issues arise. - Excellent organizational skills- Multitasking and time-management skills, with the ability to prioritize tasks. . 1700-1800. 4 days working + 4 days off - summer accomodation (june to september) - tips - upselling. . Department: Reception. Languages required: English and Spanish.. . The company. . OUR MISION. At Boho Club, we are driven by creative passion and a commitment to excellence, ensuring every interaction is filled with warmth, care, and integrity.. . Our mission is to provide exceptional service that nurtures meaningful connections, creating a fun and vibrant environment that elevates the guest experience and brings joy to every moment for both guests and staff. . OUR VISION. . To be a luxury hospitality reference in the city of Marbella and the first choice as a boutique hotel for our national and international visitors, as well as one of the main luxury restaurant and leisure alternatives for our local clients.. . https://bohoclub.com/

Experiencia: No se requiere
Idiomas: Español – Avanzado. Inglés – Avanzado
Jornada: Parcial
Inicio: Incorporación inmediata

Sobre Hosco:

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.