Night Auditor

Nobu Hotel Barcelona; Jerez de la Frontera; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A renowned hotel seeks a night auditor to ensure accurate financial records, provide exceptional guest service, and handle nightly operations. This position involves balancing accounts, preparing reports, and engaging with guests to ensure satisfaction. Candidates should be customer-service oriented with prior hotel experience preferred.

Servicios

Opportunities for training and growth

Free psychological support and nutrition content

Free yoga classes and gym discounts

Formación

• Preferred experience within a Four Star hotel brand.
• Proficiency in English is required; knowledge of additional languages is preferred.

Responsabilidades

• Check the accuracy of front desk accounting records and summarize financial data.
• Balance room revenue and perform nightly auditing processes.
• Assist guests and support front office operations.

Conocimientos

Customer service orientation

Hospitality skills

Ability to multitask

Educación

Degree in hospitality management

Descripción del empleo

The night auditor is responsible for checking the accuracy of the front desk accounting records. On a daily basis, they summarize and compile information for the hotel's financial records. They track room revenue, occupancy rates, and other Front Office operational statistics. They execute the end-of-day / night audit process in Opera.

Essential Functions :

• Demonstrate teamwork by cooperating and assisting colleagues when necessary.
• Greet and welcome all guests upon arrival.
• Check guests into the hotel promptly and courteously, using sales techniques to maximize room rates; prepare for check-in and check-out of groups and VIP arrivals.
• Balance and check the accuracy of room revenue and process No-Shows.
• Balance and verify the accuracy of all room and tax charges, cashier's reports, and house accounts.
• Perform daily reports sent to management, including Manager Flash report, Trial balance, AR Aging Detail Report, Guest Ledger Detail Report, Market Segment Report, Open Balance Report, Day / Month / Year Stat Report, and posting journal report.
• Complete and transmit daily management, accounting reports, and supporting documents.
• Communicate with other hotel departments to resolve accounting discrepancies and request or provide information.
• Communicate effectively with guests, team members, and other departments.
• Respond promptly and friendly to guest requests; follow up to ensure guest satisfaction.
• Assist guests with luggage.
• Attend and participate in hotel and department meetings, training sessions, and briefings.
• Perform additional duties as requested by the Front Office Manager, FO Supervisors, or Assistant FO Manager.

What are we looking for in you?

• A degree in hospitality management is preferred.
• Prior hotel experience is preferred, especially within a Four Star hotel brand.
• Ability to utilize computer software and hardware required; able to maneuver on a computer keyboard and multitask.
• Proficiency in English is required; knowledge of additional languages is preferred.
• Must be customer-service oriented with excellent hospitality skills.

What can we offer you?

• Opportunities for training and growth within Nobu Hospitality.
• A dynamic and collaborative work environment, where working with passion and kokoro are core values.
• 6-month contract.
• Free psychological support and nutrition content for employees.
• Well-being initiatives including free yoga classes, gym discounts, and a balanced diet with staff dining.
• Competitive salary according to Catalonia hospitality agreement, with additional pay for night shifts.

J-18808-Ljbffr