New Account Manager - Marketplace Spain (Mandarin / Chinese Language Skills)

Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the world's leaders in e-commerce, is looking for New Account Managers (business-development professionals) to join its Third-Party Marketplace support team based in Madrid, Spain.

Your role will be focused on contributing to new business acquisition through lead generation, phone/email-based business evaluation, and supporting the business launch of new sellers – as they make their wide range of products available to millions of Amazon customers. You will also build seller relationships as an account manager – supporting a seller in their business launch and helping them grow their business on Amazon. In addition to account management, you will be responsible for incorporating feedback from the sellers into new opportunities to improve Amazon’s products, services, processes, systems, and tools for all 3rd party sellers.

YOUR RESPONSIBILITIES:

1. Identify, prospect, and recruit high-potential sellers to Amazon.es website, via phone or email.
2. Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets.
3. Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on the Amazon Platform.
4. Work closely with new sellers, educating them about Amazon’s high standards of Delivery and Customer Experience.
5. Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their catalog, inventory, and performance efficiently and to the required standards.
6. Learn and understand the specifics of your categories to spot popular brands, trends, seasonal items, and pricing to best tailor your pitch and advice to sellers.
7. Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers.
8. Prioritize your time optimally to achieve your targets in a results-oriented environment.
9. Enhance Chinese/Mandarin speakers' selling partners portfolio.

BASIC QUALIFICATIONS

• 6 months to 2 years of related experience.
• Fluent in English, Chinese Mandarin, and Spanish.
• Bachelor’s Degree in Economics, Management, Engineering, or related degree required.
• Strong Direct Sales and objection-handling skills, with a proven track record of performance.
• Action and results-driven mindset, working autonomously and taking responsibility for achieving your quarterly targets.
• Excellent written and verbal communication skills with the ability to persuade and explain complex concepts in a simple manner.
• Analytical with the ability to apply Excel skills effectively.

PREFERRED QUALIFICATIONS

• Experience with data analytics, either in a professional or academic capacity.
• Experience in Internet, e-commerce, and retail companies is preferable.
• Supply chain management, operations, and process improvement knowledge.